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AMD ERROR code 173 and 31  


Eminent Member
Joined: 3 months ago

I have windows on mac and I cant seem to figure out why it only uses my INTERNAL Graphics card and not my AMD RADEON  RX 5700 XT? when I try to download the drives I get Error 173 - RADEON SOFTWARE INSTALL CANNOT PROCEED AS NO AMD GRAPHICS HARDWARE IS DETECTED IN YOUR SYSTEM CONFIGURATION. 

I get a yellow exclamation mark when I go to device manger on my AMD Radeon RX 5700 xt and when I click on it it reads... "this device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.