Freeze Windows When Install Driver For RX570 - DELL E6540 (HD8790M)
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Freeze Windows When Install Driver For RX570 - DELL E6540 (HD8790M)  


New Member
Joined: 2 months ago

Hello everyone. I have a DELL E6540 with specs:

- Core i7-4810MQ

- eGPU: RX570 + VX PLUS 500W + EXP GDC 8.0 (EC version)

I plug in egpu, disbale HD8790M, laptop detected a VGA as Microsoft Basic Display Adapter. So i install driver for it, but prolem happen, windows frezee when driver install about 40%, i can't use anything and must force shutdown by button. (I try waiting for 1 hour but nothing happen)


Thanks for read.


To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.


Noble Member Admin
Joined: 4 years ago

This is because of your HD8790M dGPU causes a freeze when install a recent AMD driver relating to the ULPS:

Consider disabling your dGPU as a workaround:

eGPU Setup 1.35    •    eGPU Port Bandwidth Reference Table

2015 15" Dell Precision 7510 (Q M1000M) [6th,4C,H] + GTX 1080 Ti @32Gbps-M2 (ADT-Link R43SG) + Win10 1803 [build link]