message Unsupported Video Configuration Detected Dell Latitude 3410
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message Unsupported Video Configuration Detected Dell Latitude 3410  


New Member
Joined: 1 year ago

I have a Dell laptop latitude 3410, connect R43SG M.2 adapter to the M.2 input of my laptop, use a 600W PSU and a new Zotac gtx 1650.the problem is that when turning on it throws me an error that says the following:

Attention: Unsupported Video Configuration Detected
"Action is Required
This computer has an add-in graphics card, but the monitor is plugged into the integrated video connector.
To attach the monitor cable to the add-in graphics card:
1. Shut down the computer
2. Plug the monitor cable into the add-in graphics card connector.
This may require a video adapter or video adapter cable.
(provided with the system)
3. Turn on the computer. "

I plugged the video card into different monitors and screens, but I always got the same message on my laptop screen and then shut down, I have also updated the BIOS and the only option it gives me is a button to turn off the laptop. the laptop does not have a dGPU, it only has an iGPU (intel UHD Graphics).

the R43SG M.2 adapter turns on with two green lights, the graphics card fan turns on while I turn on the laptop



To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.