Total freeze after reboot as the system suggests/AGA
This is my first post in this forum.
I just got my AGA with a RTX 2080 super this afternoon, after a few try, it always freezes after I plug it in and reboot. After rebooting, the system will work for about 2 seconds and freeze again(when I boot up, after showing the alienware icon, the screen would flash once with a lot of white lines in the middle)
-2017 Alienware 15 R3, i7-7700hq, GTX 1070, 16GB ram, 512G SSD, 1T HHD.
-MSI RTX 2080 super ventus
Whenever this happens I have to reinstall windows as there is no way to get out of that “frozen” phase.
I did use DDU to uninstall drivers first, then I turned the PC off and plug in the AGA, the last time I tried it it booted successfully, and after a bit of waiting, the system told me that I have to reboot for “RTX 2080 super” to work. So I did that(without installing any drivers), and it froze again. Should I install the drivers before I do another reboot? Is the problem caused by the graphics card? I am really new to this.
Thank you in advance for your help!
@hanyang_wang, I would say to deactivate PCI Express Root Controller 1901 [to GTX 1070 dGPU] in Device Manager. The idea here is to let the system work off the Intel iGPU only. You can then run DDU to remove all Nvidia graphics drivers and their PCIe and display association to the GTX 1070 dGPU. Make sure you also open [OPTION] in DDU and check the last box that prevents Windows from auto search and install drivers for new devices.
Once this is done, try booting up with the AGA + RTX 2080 Super. If you can boot into Windows Desktop without drivers installed, we can cross firmware compatibility off the list of potential issues. Otherwise your Windows version may interfere with the AGA connection. Try an older version if this is the case.
@itsage, Thank you for your information. I ended up returning it, I got it to work eventually but I didn't see the performance increase like i have expected. Do you think a 2080ti would be better? Or wait for the new 30 series.