Aorus Gaming Box USB issue  

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(@flying_fat_cat)
New Member
Joined: 5 months  ago
Posts: 3
May 20, 2018 5:31 pm  

Main problem: (Micro)disconnections in USB of eGPU.   This sometimes cause windows to crash.

Attempts to solve:
1-I read in internet, to DISABLE in: Power settings>change advanced....> USB setting> Disabled

2-Also, I unchecked [disable to save power] all USB related stuff in Device Manager

3-In devices and printers window, did same thing in solution 2. All USB related stuff: Properties>power...>uncheck disable to save power

Conclusion: Non of those solved.

Notes:
My device [spectre x360 15 bl1xx] refuses to install firmware of eGPU in Aorus website
Error message: (0x10a 266 error while getting the PD firmware version)
Seems only firmware of laptop that can be installed

Important note!!!!!:  I haven't seen this in internet
problem seems to subside if I open any game :/      weird

This does not mean I'm ok with it, frequent disconnection of mouse and headphone can sometime kill windows. HELP please :)))


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(@flying_fat_cat)
New Member
Joined: 5 months  ago
Posts: 3
May 20, 2018 7:20 pm  

Update: The problem got worse, as it shuts the windows more frequent than ever.
and the turn a game on solution didn't work last try.


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(@rvyne7)
New Member
Joined: 5 months  ago
Posts: 4
May 23, 2018 4:01 am  

I have same issue...   but I'm using MBP 13" late 2016.

I noticed whenever I'm using the usb at the back of Auros Gaming Box it keep disconnecting on/off tried looking at same solution as per suggested above with no luck.

I given up on this for now and stick using usb-c to usb 3.0 hub for directly to the my MBP.

Let me know if you managed to resolve this issue ty.


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(@flying_fat_cat)
New Member
Joined: 5 months  ago
Posts: 3
May 24, 2018 1:17 am  
Posted by: rvyne7

I have same issue...   but I'm using MBP 13" late 2016.

I noticed whenever I'm using the usb at the back of Auros Gaming Box it keep disconnecting on/off tried looking at same solution as per suggested above with no luck.

I given up on this for now and stick using usb-c to usb 3.0 hub for directly to the my MBP.

Let me know if you managed to resolve this issue ty.

The issue seems it is related with power. (not sure though).

 

I kept the device along with the eGPU turned on. (didn't close notebook or disconnect eGPU for a while). The USBs are fine.

I guess solution would be: After connecting eGPU, keep computer idle [more than 10 mins] for a while until electricity stabilizes [supposedly], then USBs will be fine.

Tell me if it works for you 🙂 (keep in mind that problem identification is based on assumptions, and solution mentioned worked like charm [only for me])

note: rebooting/sleeping/closing notebook will reset problem and you have to repeat solution process, (I should call it duct tape solution, not a real solution)

We still need a real solution x_x


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rvyne
(@rvyne)
Active Member
Joined: 2 years  ago
Posts: 19
June 28, 2018 9:17 am  
Posted by: Flying Fat Cat

 

The issue seems it is related with power. (not sure though).

 

I kept the device along with the eGPU turned on. (didn't close notebook or disconnect eGPU for a while). The USBs are fine.

I guess solution would be: After connecting eGPU, keep computer idle [more than 10 mins] for a while until electricity stabilizes [supposedly], then USBs will be fine.

Tell me if it works for you 🙂 (keep in mind that problem identification is based on assumptions, and solution mentioned worked like charm [only for me])

note: rebooting/sleeping/closing notebook will reset problem and you have to repeat solution process, (I should call it duct tape solution, not a real solution)

We still need a real solution x_x

someone actually reply on my post 😛   I'll probably try this later see if this resolve since I haven't tried solving this for a while.


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troywright
(@troywright)
Eminent Member
Joined: 2 years  ago
Posts: 20
June 28, 2018 11:25 am  

The firmware issue can be fixed by uninstalling the Intel Thunderbolt driver and installing the older one. Then you can update firmware. As for teh USB issues, I got sick of it and just bought a usbc usb hub and have a 2 cable solution from my laptop (same as yours)


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rvyne
(@rvyne)
Active Member
Joined: 2 years  ago
Posts: 19
July 2, 2018 3:09 am  
Posted by: troywright

The firmware issue can be fixed by uninstalling the Intel Thunderbolt driver and installing the older one. Then you can update firmware. As for teh USB issues, I got sick of it and just bought a usbc usb hub and have a 2 cable solution from my laptop (same as yours)

😛 I have that fixed actually using the  forum post too last time. The suggestion of delaying 10 minutes before plugging usb seems not working really frustrating having extra usb 3.0 on Auros Gaming Box but can't use =(.... 


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rvyne
(@rvyne)
Active Member
Joined: 2 years  ago
Posts: 19
July 2, 2018 4:26 am  

Okay I already found the exact issue:

https://appleinsider.com/articles/17/08/15/psa-thunderbolt-3-cables-longer-than-05m-generally-dont-support-usb-31-speeds

It seems the default shorter version of T3 active cable is the cause of why usb 3.0 seems losing bandwidth. Hopefully future eGPU designed can fixed this issue.


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casualslyce
(@casualslyce)
New Member
Joined: 3 months  ago
Posts: 2
July 10, 2018 4:48 pm  

I've been trying to use my Aorus with an Oculus Rift, which requires three USB connections. I'm using a 2-meter active cable right now, so it's not capable of carrying a 3.1 signal. I haven't found any way to use all three of the eGPU's USB connections without precipitating a 'not enough resources' error from Windows. For me, the only configuration thus far that's managed to make this work is to disable the left-hand ports on my MacBook (PCI 1905) and well as the PCIx16 to the laptop's discrete GPU. This means I have 2 USB connections running through the Aorus 1070 and one running to the right side of my MacBook side-by-side with the box's TB3 connection using a USB-c-to-a adapter. Anything else and I'm getting BSOD, freezing, error 12 and etc. 

Hopefully future bootcamp support from Apple and perhaps another firmware solution from Aorus can help fix some of these problems. I haven't tried any of the alternative error 12 solutions which use DSDT overrides, but maybe that's next for me.


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