eGPU Causing Bootcamp Windows 10 to crash
 
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jamesaf
(@jamesaf)
New Member
Joined: 2 years ago
 

Hi, I'm running windows 10 through bootcamp on my macbook air with an AMD Radeon WX3100 eGPU. The system has been stable for about a year until windows updated to 1909 - at which point I got an error 12 in device manager saying there were not enough system resources to run the card. I formatted my hard drive, reinstalled eGPU compatible Windows 10 as per Daniele's thread and disabled the isight/facetime camera PCIe port.

The eGPU boots up properly and works under very minimal loads, but when I run even basic models in 3D CAD software it glitches and eventually freezes after ~3 mins - my laptop screen shows the 'blue screen' citing Video Scheduler Internal Error. Then I can reboot, and the error happens again pretty quickly with only an internet browser running.

I thought it might be a power issue, but my card only draws 50W, and is not even warm to the touch.

Please help me diagnose this problem, I need to run CAD almost every day for work!

 

card: Radeon Pro WX 3100

eGPU driver: Radeon™ Pro Software for Enterprise, 19.Q4.1

power supply: 12V, 10A

enclosure: Akitio Thunder2

computer: macbook air 2017

OS: Windows 10, 1903, KB4512508 (OS Build 18362.295)

3D CAD software: Solidworks 2013

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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itsage
(@itsage)
Founder Admin
Joined: 5 years ago
Builds: 155
 

@jamesaf I would recommend checking the power connection starting with the power adapter first. I recall the AKiTiO Thunder 2 PCIe slots doesn't carry much power. If the power adapter has lost efficiency, the power to WX 3100 may not be sufficient anymore.

 

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jamesaf
(@jamesaf)
New Member
Joined: 2 years ago
 

Okay! I've got a new power supply and I disabled another PCIe port and the system seems to be much more stable. So far so good! Thanks for your help @itsage

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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jamesaf
(@jamesaf)
New Member
Joined: 2 years ago
 

Got an update here. The new power supply did not solve my problem! The computer/GPU boot up and idle just fine, but freeze after 5 minutes of modelling or even web browsing as before.

The setup was entirely stable on the previous version of Windows (i think it was 1803 or 1809). I am now on 1903 build KB4512508. @itsage should I consider reinstalling an older Windows OS?

Also considering selling this macbook air and picking up a new mac mini. Anyone have experience with eGPU in bootcamp with this new hardware?

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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itsage
(@itsage)
Founder Admin
Joined: 5 years ago
Builds: 155
 

@jamesaf, I think it's a power-related issue and version of Windows won't make a difference.

 

LinkedIn | Twitter | Facebook | Youtube | Instagram
 
external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2021 14" Microsoft Surface Laptop Studio [11th,4C,H] + RTX 2080 Ti @ 32Gbps-TB4 (WD_Black D50) + Win11 [build link]  


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jamesaf
(@jamesaf)
New Member
Joined: 2 years ago
 

SOLVED: It was a driver issue *facepalm*

Clean uninstalled the most current driver and then installed the 19.Q3 Radeon Pro Software for Enterprise driver from August 14, 2019. Has been running smoothly since.

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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