eGPU Causing Bootcamp Windows 10 to crash
 
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eGPU Causing Bootcamp Windows 10 to crash  

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jamesaf
(@jamesaf)
New Member
Joined: 10 months ago
 

Hi, I'm running windows 10 through bootcamp on my macbook air with an AMD Radeon WX3100 eGPU. The system has been stable for about a year until windows updated to 1909 - at which point I got an error 12 in device manager saying there were not enough system resources to run the card. I formatted my hard drive, reinstalled eGPU compatible Windows 10 as per Daniele's thread and disabled the isight/facetime camera PCIe port.

The eGPU boots up properly and works under very minimal loads, but when I run even basic models in 3D CAD software it glitches and eventually freezes after ~3 mins - my laptop screen shows the 'blue screen' citing Video Scheduler Internal Error. Then I can reboot, and the error happens again pretty quickly with only an internet browser running.

I thought it might be a power issue, but my card only draws 50W, and is not even warm to the touch.

Please help me diagnose this problem, I need to run CAD almost every day for work!

 

card: Radeon Pro WX 3100

eGPU driver: Radeon™ Pro Software for Enterprise, 19.Q4.1

power supply: 12V, 10A

enclosure: Akitio Thunder2

computer: macbook air 2017

OS: Windows 10, 1903, KB4512508 (OS Build 18362.295)

3D CAD software: Solidworks 2013

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

@jamesaf I would recommend checking the power connection starting with the power adapter first. I recall the AKiTiO Thunder 2 PCIe slots doesn't carry much power. If the power adapter has lost efficiency, the power to WX 3100 may not be sufficient anymore.

 

external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2020 15" HP Spectre X360 [11th,4C,G] + RTX 2080 Ti @ 32Gbps-TB4 (AORUS Gaming Box) + Win10 2004 [build link]  


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jamesaf
(@jamesaf)
New Member
Joined: 10 months ago
 

Okay! I've got a new power supply and I disabled another PCIe port and the system seems to be much more stable. So far so good! Thanks for your help @itsage

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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jamesaf
(@jamesaf)
New Member
Joined: 10 months ago
 

Got an update here. The new power supply did not solve my problem! The computer/GPU boot up and idle just fine, but freeze after 5 minutes of modelling or even web browsing as before.

The setup was entirely stable on the previous version of Windows (i think it was 1803 or 1809). I am now on 1903 build KB4512508. @itsage should I consider reinstalling an older Windows OS?

Also considering selling this macbook air and picking up a new mac mini. Anyone have experience with eGPU in bootcamp with this new hardware?

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

@jamesaf, I think it's a power-related issue and version of Windows won't make a difference.

 

external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2020 15" HP Spectre X360 [11th,4C,G] + RTX 2080 Ti @ 32Gbps-TB4 (AORUS Gaming Box) + Win10 2004 [build link]  


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jamesaf
(@jamesaf)
New Member
Joined: 10 months ago
 

SOLVED: It was a driver issue *facepalm*

Clean uninstalled the most current driver and then installed the 19.Q3 Radeon Pro Software for Enterprise driver from August 14, 2019. Has been running smoothly since.

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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