eGPU + USB device issues
@patrick_noel_tio, I'm really glad you got things working! Even if my post helps one person, it was worth writing that follow-up in October I've noticed that shutdown behavior on rare occasion with my work Mac. Everything seems to be shutdown, but GPU fan kicks into high fear. I haven't put any effort into trying to figure that out.
Quick minor update to my situation: Since I wrote that follow-up post, I replaced my laptop. Now I have a Razer Blade Stealth late 2020 (Tiger Lake, TB4) and while the shutdown issue I mentioned in that post still exists, it actually shuts down correctly about 50% of the time now. While experimenting, I found that disabling Power Management- Allow the computer to turn off this device to save power on the USB root hub devices actually makes it worse--my laptop would never shut down while connected to the Razer Core X Chroma. Removing external USB hubs from the ASMedia controller still works around the issue and gives me a successful shutdown every time, but then I can only have about half my devices connected. Still not a big deal to me, but it'd be nice if everything worked as it was supposed to. Point is: even with the new TB controller, this problem still exists. I think the ASMedia driver, while better than the Microsoft one, still has its share of issues.
@xenokira, created an account to just to thank you. Your solution resolved most of my issues.
I have a razer blade stealth 13 late 2019 with the core x chroma. Now to save desk space and have multiple peripheral devices, I have a USB switch to share the peripherals between my RBS and my work laptop. One port of the switch is connected to the work laptop and the other to the core x chroma (which is then connected to RBS via the single TB3 cable). connected to the switch are an old razer ultimate deathstalker, a razer mamba 2012 and a usb sound card so I can connect old desktop speakers along with my razer tiamat 7.1 v1
Prior to the driver update, my mouse will lag, cutting in and out and it will cut in and out of my audio or it will cause a BSOD due to driver issues. The set up works no problem when I plug the switch directly into the RBS or when it is on my work laptop.
After the driver update, the audio doesn't cut out anymore, no more BSOD, the only stupid I have left is my mouse still cut in and out. It doesn't do this when I plug it directly into the core x chroma, only on the switch hub. But when I plug other mouse into the switch hub, that mouse works perfectly fine. So this leads me to believe there is some issue with my razer mamba 2012. I've already uninstalled and reinstalled the drivers but that didn't resolve anything. It is a bit of a first world problem, I could always use 2 different mouse (or use this as an excuse to upgrade my mamba) it is just a bit frustrating because my work laptop, the usb switch is plugged to a cheapy USB C dongle (not even TB3) works flawlessly, whereas this several hundred dollar machine can't even get the USB hub to work properly
I do notice the driver my work laptop is using for the mamba is a generic HID-compliant driver, meanwhile I'm using the driver provided by razer on my RBS.
If you have any more bright ideas that you could share that would be much appreciated otherwise thank you so much for solving majority of my problems!
@jphoster, awesome! Glad to hear this was helpful!
I didn't post about it, but I have a similar set up now as I'm also using a USB peripheral switch to easily switch between my RBS (Late 2020) and my MacBook Pro for work. I ended up reconfiguring how my USB devices are connected when I picked up the switch--At the end of the day, as much as I really want just a single cable connection to my laptop, it's just been so much more reliable to connect my USB hub directly to my laptop. That said, my USB connections now look something like this:
- Razer Core X Chroma
- Nommo Chroma 2.0
- Laptop Stand Chroma
- Base Station v2
- 10 port USB hub
- USB Switch
- Huntsman Elite
- Mouse Dock Chroma
- Naga Pro Receiver
- Logitech BRIO cam
- Lots of open ports...a couple of which are just providing power for my Huntsman and the USB switch.
- USB Switch
- Razer Core X Chroma
I can link the specific switch I picked up if anyone is interested. I tried connecting the switch to the Core X Chroma and it worked OK for the most part, but I had a couple issues with peripherals not reconnecting when I switched between my RBS and MBP, so I moved my USB hub directly to be connected to my laptop. I still have the aforementioned shutdown issues, but it's even more rare than when I made my post.
I still think the root of all these problem is that ASMedia USB controller. Hopefully, whenever Razer releases their TB4 iteration of the Core, they use the opportunity to ditch the ASMedia controller.
As for your mouse issue, do you have administrative privileges on your work laptop? If you can, can you try installing Synapse which should also install corresponding drivers. Have you tried a different mouse (Razer or non-Razer) to see if the problem still exists?
I have completely rewritten this post with better and more concise information. Hopefully it'll help someone...
Tried updating that driver (now v. 220.127.116.11) but had no luck whatsoever. Any other ideas? Maybe another driver is causing the issue on my end...
I have a bunch of devices showing up with 2006 drivers...
Some of those mention their location on RazerBus, USB Input Device, and Razer Huntsman Elite or Razer Nari.