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Radeon VII eGPU fans run full speed in sleep mode
 

Radeon VII eGPU fans run full speed in sleep mode  

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itsage
(@itsage)
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Joined: 3 years ago
 

Many who have tried the AMD Radeon VII in an eGPU enclosure experienced this fan issue, I wanted to start a topic to collect different enclosure configurations. Of all the enclosures I have for testing, the Netstor HL23T-Plus is the only one working properly in both macOS and Windows. I can set the host computer to sleep with Radeon VII eGPU connected and the fans turn off as expected. Other enclosures would send the fans go full speed. So far Razer Core, Core X/Chroma, AKiTiO Node Pro, Sonnet Breakaway Box suffer this issue. The Mantiz Venus doesn’t fully go to sleep with this card so the enclosure and eGPU fans remains running at idle speed. I’m wondering with Power Delivery from the enclosure makes a different. I will test with the ASUS XG Station Pro and AKiTiO Node again. If you’re currently using the Radeon VII eGPU, please share your finding.

This topic was modified 4 months ago

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Ningauble77
(@ningauble77)
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Joined: 2 years ago
 

Radeon VII, Razer Core v2, no full speed fans on sleep, in Windows or MacOS.  The process to enter sleep takes longer than I would expect to (often upwards of 20 or 30 seconds), and often times it will sleep, then wake for 30s immediately after sleeping (with the fans running but not at max), then sleep normally.  Over the course of several hours, it will sometimes wake for 30s, light and spin up, then go back to sleep.  Overall behavior is close enough to normal I find it to be acceptable.

2019 16 Macbook Pro + Core v2 + Radeon VII MacOS 10.15.1
Core X Chroma + RTX 2080 Windows 10 1909


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itsage
(@itsage)
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@ningauble77 Thank you for sharing your experience. Can you check the enclosure firmware version? There are two controllers on Core V2 so the firmware versions on them might be different too.

 

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Ningauble77
(@ningauble77)
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Joined: 2 years ago
 

@itsage

Firmware Rev 26.1 on both controllers.

2019 16 Macbook Pro + Core v2 + Radeon VII MacOS 10.15.1
Core X Chroma + RTX 2080 Windows 10 1909


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crhendo
(@crhendo)
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Joined: 8 months ago
 

Razer Core X, Radeon VII, Mac Mini 2018.  Fans blow at 70% speed during sleep. On the first Beta that supported the Radeon VII, the fans would spin at full speed however the next Beta release somehow dropped the speed to 70%.

@itsage I have never seen firmware updates for the Razer Core X. If they exist, would you mind sharing a link? (I am currently on 33.1)

This post was modified 4 months ago

Mac Mini 2018 i7 64GB 1TB
NetStor HL23T-Plus, Radeon VII, Dell U3818DW
OWC 4M2 4x2TB Intel 660P, CalDigit TS3+
OWC Thunderbay 6 48TB, G-Speed Studio 40TB


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crhendo
(@crhendo)
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Joined: 8 months ago
 

@itsage

I have read your review of the Netstor HL23T-Plus. Thanks! I also notice that it is not available for sale yet 🙂 
I'm quite desperate to have a fully working system as this is my work PC and not being able to sleep has been a giant pain. Will the Radeon VII fit in this enclosure straight out of the box or are there mods that will be required first? Also, any thoughts when it might be available and from where?

Thanks in anticipation!

Mac Mini 2018 i7 64GB 1TB
NetStor HL23T-Plus, Radeon VII, Dell U3818DW
OWC 4M2 4x2TB Intel 660P, CalDigit TS3+
OWC Thunderbay 6 48TB, G-Speed Studio 40TB


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itsage
(@itsage)
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Joined: 3 years ago
 

@crhendo Here is the product landing page for HL23T-Plus. The retail price is $429 and should be available now. You can click the link under “Where to Buy?” depending on your location.

I’ve tested the ASUS XG Station Pro with the Radeon VII yesterday. Unfortunately there’s sleep fan issue. So it’s not linked to whether Power Delivery from enclosure is 15W. I also tried different Macs to figure out whether Alpine Ridge vs Titan Ridge TB3 controller makes a difference.  That did not change sleep fan issue.

This post was modified 4 months ago

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crhendo
(@crhendo)
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Joined: 8 months ago
 

@itsage

Many thanks for the information. Apparently it was announced late last year but still hasn't acheived GA. I have worked with Netstor in the storage space before and they have an excellent reputation for pushing out fully tested components. Perhaps the delay has occured due to the intracacies of the Radeon VII 🙂

I'm happy to wait for a "no more hassles" solution.

Apparently there are some Radeon VII owners who are not seeing the same problem. Very odd.

Mac Mini 2018 i7 64GB 1TB
NetStor HL23T-Plus, Radeon VII, Dell U3818DW
OWC 4M2 4x2TB Intel 660P, CalDigit TS3+
OWC Thunderbay 6 48TB, G-Speed Studio 40TB


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itsage
(@itsage)
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Joined: 3 years ago
 

@crhendo The culprit is the communication between the USB-C controller to the Radeon VII during sleep/suspended mode. I tried with ASUS XG Station Pro and original Razer Core this weekend and the Radeon VII suffered full fan speed. NetStor HL23T-Plus is the only enclosure working properly with the Radeon VII for me.

 

Best ultrabooks for eGPU use | eGPU enclosure buying guide


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crhendo
(@crhendo)
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Joined: 8 months ago
 

@itsage

I'm pleased to advise that the first shipment of NetStor HL23T-Plus enclosures will be arriving in Australia on Friday. For fellow Australians who are interested, they can be purchased from Silicon Memory although this model has still not made an appearance on their web page. I have placed an order and will take delivery early next week.

Many thanks to @itsage for highlighting his recent success with this enclosure in the macOS environment. I am really looking forward to return to a normal workflow again with sleep being a valid option for end of day tasks.

Mac Mini 2018 i7 64GB 1TB
NetStor HL23T-Plus, Radeon VII, Dell U3818DW
OWC 4M2 4x2TB Intel 660P, CalDigit TS3+
OWC Thunderbay 6 48TB, G-Speed Studio 40TB


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crhendo
(@crhendo)
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Joined: 8 months ago
 

Have just received and now installed my brand new NetStor HL23T-Plus enclosure (with my Radeon VII inside) and am VERY relieved to advise that finally my Mac Mini can sleep in total silence.

@itsage Thanks again for your ongoing contributions.

Mac Mini 2018 i7 64GB 1TB
NetStor HL23T-Plus, Radeon VII, Dell U3818DW
OWC 4M2 4x2TB Intel 660P, CalDigit TS3+
OWC Thunderbay 6 48TB, G-Speed Studio 40TB


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jltawil
(@jltawil)
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Joined: 3 months ago
 

@itsage

where can we purchase this in the USA?

JT, Mac Mini + Razer Core X Chroma + Dual LG 4k Ultrafine + Sapphire Nitro 5700 xt


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itsage
(@itsage)
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@jltawil Here’s the list of distributors. https://www.netstor.com.tw/distributor.aspx#us

 

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ttamnogard
(@ttamnogard)
Trusted Member
Joined: 4 months ago
 

I do not have this issue with my mac mini running .295 with the Core X and the Rad VII using the latest AMD optional build (though it was fine before). I can record a video.... the ONLY time I was having this issue was with the bootcamp drivers version with my MBP!

2018 Mac mini running Radeon vii


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Suevi
(@suevi)
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Joined: 2 months ago
 

I just purchased a new Mac mini 2018, Razer Core X, and Radeon VII. I've run the last month's OS from Mojave to Catalina with updates and the Core X consistently goes into full fan mode as soon as the mini goes to sleep. Any interaction to get the awaken the mini and the Core X fans turn off. I've spent time with Razer customer support and they've pointed out that the Core X does not support the Radeon VII at this time. 

I'm loving the performance but the fan is beyond annoying. My solution, at this time, is to "prevent computer from sleeping automatically when the display is off". This is not what I would prefer but it does keep the fan off.

I know this is not a unique corner case but if anyone has any ideas I would appreciate it!

Thanks,

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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itsage
(@itsage)
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Joined: 3 years ago
 

I recently got a second Radeon VII [Newegg sale]. Over the weekend I did a sleep test by pairing two Radeon VII to a Mac. The only difference is the eGPU enclosure. One Radeon VII was in the NetStor HL23T-Plus. The other Radeon VII was installed in different eGPU enclosures (AKiTiO Node/Pro, ASUS XG Station Pro, Mantiz Venus, Razer Core V2,  and Sonnet Breakaway Box). I tried with 2013 Mac Pro and 2018 Mac mini running macOS 10.15.2 Dev Beta 1. Radeon VII worked properly in sleep as expected inside the NetStor HL23T-Plus. The Mantiz Venus went into a pseudo sleep mode when it goes into idle mode when the host system is asleep and hence Radeon VII stays on and idle. The other eGPU enclosures would send the Radeon VII fans running full speed when the host system goes to sleep.

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UnknownSouljer
(@unknownsouljer)
New Member
Joined: 3 weeks ago
 

I realize I'm bumping a slightly older thread.  I do have this issue as well.  Fans max out and blast at 100% in sleep.  But the "weird" part if you want to call it that is that it blasts and then goes to quiet then blasts again intermittently.  Definitely would like a fix.  I'll assume I'll have to boot into Windows 10 and find firmware if it exists in order to fix it.

Soli Deo Gloria
2019 15" Macbook Pro - 2.4GHz Intel Core i9 8-Core, Vega 20, 32GB of RAM
Razer Core X Chroma w/ AMD Radeon VII, LG 31mu97


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