Problem with Gigabyte Gaming Box RX 580 8G
 
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Problem with Gigabyte Gaming Box RX 580 8G  

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konijiro
(@konijiro)
New Member
Joined: 2 years ago
 

Hello everyone, 

Back in February I bought the egpu in the title, to use with my 2018 mac book pro 13. I used it back in spring with no problems, and then haven't much, due to lack of time.

Have tried to use it this last week and I'm experiencing issues with it. Once I plug it it, the egpu icon appears in the bar and then right after the Mac freezes and restarts itself. Upon restart, it never makes it to the desktop, it restarts itself again right after I input the login password. So no way to use the laptop with the egpu plugged in.

I initially thought this had to do with my updating to Catalina (currently on 10.15.2), but I tried it on my wife's macbook air (Mojave) and the situation repeats itself.

 

Any idea what I could do about it? I don't expect much from Gigabyte support, even though it hasn't been a year since I bought it (the box was bought off Amazon.com, and I live in Eastern Europe, and even navigating to support on their website it's a mess).

I have a Problem Report generated by OSX after the restart, but I don't get much from reading it.

Any ideas would be welcome, thank you in advance!

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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mowglibook
(@mowglibook)
Eminent Member
Joined: 2 years ago
 

Can you share details about the macbooks os &. EFI versions?

the fact is only blows up when you’re logged in makes me think that might be a software installed rather than hardware or os.

Have you tried in a Bootcamp partition on windows? You could also create a new volume and instal a clean copy of the os to check if it happens on  a vanilla install.

 

Mid 2018 13" MacBook Pro: 2.7 GHz i7, 16GB DDR3, 1TB SSD, Touch Bar, 4 TB3 Ports
eGPU: Gigabyte RX 580 Gaming Box - Thunderbolt F1.0_H2D - Holtek F1.1 - GV-RX580IXEB-8GD F2
eGPU Mods: PSU Fan: Sunon KDE1204PKV1 - Side Fans: Noctua NF-A4x10 FLX - BIOS Overlocked 1355MHz


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konijiro
(@konijiro)
New Member
Joined: 2 years ago
 

My mac is on 10.15.2 and the EFI  is 1037.60.58.0.0. I can get the info for the other mac later.

I have never tinkered with bootcamp to the point where I'd solve error 12, I've done my gaming under Mac OS. But booting in bootcamp this morning, Device Manager does detect the RX 580 and downloaded the drivers for it. Error 12 is still there, since I have not done anything about it. 

Do you suggest I try to get it to work under bootcamp? 

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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konijiro
(@konijiro)
New Member
Joined: 2 years ago
 

By the way, here is the problem report generated after the restart. If anyone can make anything out of it, I would be grateful:

panic(cpu 2 caller 0xffffff800706520a): Kernel trap at 0xffffff7f8b7ccfdf, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff921930d000, CR3: 0x000000001b554000, CR4: 0x00000000003626e0
RAX: 0xffffff921930d000, RBX: 0x0000000000005434, RCX: 0x0000000002000000, RDX: 0x0000000003000000
RSP: 0xffffff9218783b60, RBP: 0xffffff9218783b80, RSI: 0xffffff803b952720, RDI: 0x0000000000000000
R8:  0x0000000000000001, R9:  0x00000000000000c4, R10: 0x00000000e0000000, R11: 0xffffff80077df39b
R12: 0xffffff803e90a000, R13: 0xffffff81b7183000, R14: 0x0000000000000000, R15: 0xffffff805ba009b0
RFL: 0x0000000000010246, RIP: 0xffffff7f8b7ccfdf, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffff921930d000, Error code: 0x0000000000000002, Fault CPU: 0x2, PL: 0, VF: 1
 
Backtrace (CPU 2), Frame : Return Address
0xffffff92187835c0 : 0xffffff8006f3bb1b 
0xffffff9218783610 : 0xffffff80070733e5 
0xffffff9218783650 : 0xffffff8007064e5e 
0xffffff92187836a0 : 0xffffff8006ee2a40 
0xffffff92187836c0 : 0xffffff8006f3b207 
0xffffff92187837c0 : 0xffffff8006f3b5eb 
0xffffff9218783810 : 0xffffff80076d24f9 
0xffffff9218783880 : 0xffffff800706520a 
0xffffff9218783a00 : 0xffffff8007064f08 
0xffffff9218783a50 : 0xffffff8006ee2a40 
0xffffff9218783a70 : 0xffffff7f8b7ccfdf 
0xffffff9218783b80 : 0xffffff7f8b804795 
0xffffff9218783ba0 : 0xffffff7f8b7cceec 
0xffffff9218783be0 : 0xffffff7f8b7ec5c1 
0xffffff9218783c30 : 0xffffff7f8b772b2b 
0xffffff9218783c70 : 0xffffff7f8b77050e 
0xffffff9218783d00 : 0xffffff7f8ac6d534 
0xffffff9218783d80 : 0xffffff7f8b76e8de 
0xffffff9218783de0 : 0xffffff800761ae46 
0xffffff9218783e40 : 0xffffff800761a9f1 
0xffffff9218783ef0 : 0xffffff8007619d3e 
0xffffff9218783f50 : 0xffffff800761c4dd 
0xffffff9218783fa0 : 0xffffff8006ee213e 
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(438.2.8)[9176E894-E24A-36BA-AFDA-0DB11F3F512A]@0xffffff7f8ac35000->0xffffff7f8acf7fff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[2FAEE793-59BC-3ADF-A5E2-3BC8760AFE0B]@0xffffff7f88021000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f87910000
            dependency: com.apple.iokit.IOSurface(269.6)[640503DC-6033-3EF6-85F4-F48282EF48DD]@0xffffff7f8947f000
            dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f8abc2000
            dependency: com.apple.iokit.IOReportFamily(47)[E3C37E96-3AFA-301F-B89C-719FB3D4DA53]@0xffffff7f87849000
         com.apple.kext.AMDRadeonX4000(3.0.4)[829632A7-3E6E-33D0-BC01-A5598CDB2D04]@0xffffff7f8b76d000->0xffffff7f8bbb3fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f87910000
            dependency: com.apple.iokit.IOSurface(269.6)[640503DC-6033-3EF6-85F4-F48282EF48DD]@0xffffff7f8947f000
            dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f8abc2000
            dependency: com.apple.iokit.IOAcceleratorFamily2(438.2.8)[9176E894-E24A-36BA-AFDA-0DB11F3F512A]@0xffffff7f8ac35000
 
BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
 
Mac OS version:
19C57
 
Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov  9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide:     0x0000000006c00000
Kernel text base: 0xffffff8006e00000
__HIB  text base: 0xffffff8006d00000
System model name: MacBookPro15,2 (Mac-827FB448E656EC26)
System shutdown begun: NO
 
System uptime in nanoseconds: 5408601445474
last loaded kext at 5407810176996: @kext.AMDRadeonX4000HWLibs 1.0 (addr 0xffffff7f8bbb4000, size 18649088)
loaded kexts:
com.bitdefender.TMProtection 5.0.0
com.bitdefender.FileProtect 1
com.protech.NoSleep 1.4.0
com.globaldelight.driver.Boom2Device 1.1
at.obdev.nke.LittleSnitch 5430
com.bitdefender.SelfProtect 1.2.15
com.paragon-software.filesystems.ntfs 53.5.15
@kext.AMDRadeonX4000 3.0.4
@kext.AMDRadeonServiceManager 3.0.4
@kext.AMD9500!C 3.0.4
@filesystems.smbfs 3.4
>AudioAUUC 1.70
>!AGraphicsDevicePolicy 4.5.21
@fileutil 20.036.15
@AGDCPluginDisplayMetrics 4.5.21
>!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.2f4
>!AUpstreamUserClient 3.6.8
>!APlatformEnabler 2.7.0d0
>AGPM 111.4.1
>X86PlatformShim 1.0.0
>pmtelemetry 1
>!A!IKBLGraphics 14.0.3
@Dont_Steal_Mac_OS_X 7.0.0
>AGDCBacklightControl 4.5.21
>BridgeAudioCommunication 6.60
>ACPI_SMC_PlatformPlugin 1.0.0
>!AThunderboltIP 3.1.3
>!ABacklight 180.1
>!AAVEBridge 6.1
>!ABridgeAudio!C 6.60
>!AGFXHDA 100.1.422
>!AHIDALSService 1
>!A!IPCHPMC 2.0.1
>!ATopCaseHIDEventDriver 3420.1
>!A!ICFLGraphicsFramebuffer 14.0.3
>!A!ISlowAdaptiveClocking 4.0.0
>!AFIVRDriver 4.1.0
>!AMCCSControl 1.13
@filesystems.autofs 3.0
@filesystems.apfs 1412.61.1
>BCMWLANFirmware4355.Hashstore 1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>!AFileSystemDriver 3.0.1
@filesystems.hfs.kext 522.0.9
@BootCache 40
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!AVirtIO 1.0
>!ABCMWLANBusInterfacePCIe 1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
@kext.AMDRadeonX4000HWLibs 1.0
@kext.AMDRadeonX4000HWServices 3.0.4
>!UAudio 320.49
@kext.AMDSupport 3.0.4
>usb.!UHub 1.2
>!AThunderboltPCIUpAdapter 2.5.2
>!AGraphicsControl 4.5.21
|IOAVB!F 800.17
>!ASSE 1.0
>IOPlatformPluginLegacy 1.0.0
>!AHDA!C 283.15
|IOHDA!F 283.15
@!AGPUWrangler 4.5.21
>!ABacklightExpert 1.1.0
>X86PlatformPlugin 1.0.0
>!AThunderboltEDMSink 4.2.2
>!AThunderboltDPOutAdapter 6.2.4
>!AActuatorDriver 3420.2
|IONDRVSupport 569.3
>IOPlatformPlugin!F 6.0.0d8
>!AHIDKeyboard 209
>!AHS!BDriver 3420.1
>IO!BHIDDriver 7.0.2f4
>!AMultitouchDriver 3420.2
>!AInputDeviceSupport 3420.4
>!ASMBusPCI 1.0.14d1
|IO!BHost!CUARTTransport 7.0.2f4
|IO!BHost!CTransport 7.0.2f4
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
@!AGraphicsDeviceControl 4.5.21
|IOAccelerator!F2 438.2.8
|IOSlowAdaptiveClocking!F 1.0.0
>!ASMBus!C 1.0.18d1
|IOGraphics!F 569.3
@plugin.IOgPTPPlugin 800.14
|IOEthernetAVB!C 1.1.0
@kext.triggers 1.0
>usb.IOUSBHostHIDDevice 1.2
>usb.cdc.ecm 5.0.0
>usb.cdc.ncm 5.0.0
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AXsanScheme 3
>usb.!UVHCIBCE 1.2
>usb.!UVHCI 1.2
>usb.!UVHCICommonBCE 1.0
>usb.!UVHCICommon 1.0
>!AEffaceableNOR 1.0
|IOBufferCopy!C 1.1.0
|IOBufferCopyEngine!F 1
|IONVMe!F 2.1.0
>!AThunderboltPCIDownAdapter 2.5.2
>!AThunderboltDPInAdapter 6.2.4
>!AThunderboltDPAdapter!F 6.2.4
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!AThunderboltNHI 5.8.1
|IOThunderbolt!F 7.4.7
|IOSurface 269.6
@filesystems.hfs.encodings.kext 1
|IOAudio!F 300.2
@vecLib.kext 1.2.0
>!ABCMWLANCore 1.0.0
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
|IOSerial!F 11
|IO80211!FV2 1200.12.2b1
>corecapture 1.0.4
|IOSkywalk!F 1
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!A!ILpssI2C 3.0.60
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
>!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>!AKeyStore 2
>!UTDM 489.60.3
|IOSCSIBlockCommandsDevice 422.0.2
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|CoreAnalytics!F 1
|IOTimeSync!F 800.14
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 7.0.2f4
|IO!BPacketLogger 7.0.2f4
|IOUSBMass!SDriver 157.40.7
|IOSCSIArchitectureModel!F 422.0.2
|IO!S!F 2.1
|IOUSBHost!F 1.2
>usb.!UCommon 1.0
>!UHostMergeProperties 1.2
>!ABusPower!C 1.0
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1

 

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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konijiro
(@konijiro)
New Member
Joined: 2 years ago
 

Did a fresh install of Mac OS on another partition, same symptoms occur. So it doesn't seem to be connected to any installed software.

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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