2017 15" MBP + Gigabyte Gaming Box RX580 = Kernel Panic
 
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2017 15" MBP + Gigabyte Gaming Box RX580 = Kernel Panic  

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tomchunata
(@tomchunata)
New Member
Joined: 1 year ago
 

Thank you in advance for looking.

I am having an issue with my 2017 MacBook Pro. It has a Radeon Pro 560 dGPU. I recently bought the Gigabyte Gaming Box Rx 580 rev 1.0.

When plugging the eGPU into my computer while already on, the eGPU's LED will start, the fan will start, power will come through, but then I get a kernel panic moments after. If I leave it plugged in, I will get stuck in a kernel panic loop.

In the steps below, I have had nothing plugged into the computer other than the eGPU.
I have tried booting into safe mode/recovery mode, and in both cases, power comes through from eGPU.
I have tried NVRAM/SMC reset, with it plugged in, and power comes through, but eGPU fans/lights stayed off.
I have tried unplugging/replugging the eGPU while the computer is off after the NVRAM/SMC reset. In this case, I got another kernel panic.

I did these steps with AppleCare, and was told to contact Gigabyte because it appears that I need a driver. Please let me know what else I should try.

This topic was modified 1 year ago

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

@tomchunata All of your components are natively support in macOS. The symptom you described typically occurs with an incompatible GPU. Did you buy it new from a retailer? If so I would recommend exchanging it.

 

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2020 15" HP Spectre X360 [11th,4C,G] + RTX 2080 Ti @ 32Gbps-TB4 (AORUS Gaming Box) + Win10 2004 [build link]  


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brunosarmento
(@brunosarmento)
New Member
Joined: 1 year ago
 

@tomchunata

Do you find any solution? I have the same problem.
thanks

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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tomchunata
(@tomchunata)
New Member
Joined: 1 year ago
 

I had to RMA it. Took like 3 weeks. Never buying Gigabyte again.

 

@brunosarmento

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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bonifaczi
(@bonifaczi)
Active Member
Joined: 3 years ago
 

I have a macbook 13” 2017 Mojave 10.14.6 system. I use gigabyte gaming box rx580 with it. After connecting, I get kernel panic. Is there a solution to this problem?

MBP 13 2017 + Gigabyte (Aorus) Gaming Box RX580


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