Anyone experiencing system freezes with their eGPU? Screen just freezes requirin...
 
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Anyone experiencing system freezes with their eGPU? Screen just freezes requiring reboot. Happens mostly while gaming, but also when no game is running  

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Sky11
(@sky11)
Reputable Member
Joined: 5 years ago
 
Posted by: peterlss

I had 2 freezes so far both while gaming - StarcraftII, Dota2. No problem with GTA5, SF5, LOL and when not gaming.

My system is NUC Skull Canyon, Radeon RX 480, AOC G2460PG with Xconnect on. I noticed the freezes only started after added another harddisk to make it RAID0 but i guess this should not be the cause.

 

Hi peterlss,

What AMD driver are you using?  What Intel Graphics driver are you using?

Is your NUC fully updated - meaning system BIOS, Thunderbolt firmware, etc.?

P.S. Latest officially released Intel Graphics Driver:   https://downloadcenter.intel.com/download/26772/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=80939

Intel released NVM update for NUC:   https://downloadcenter.intel.com/product/89187/Intel-NUC-Kit-NUC6i7KYK

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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peterlss
(@peterlss)
New Member
Joined: 4 years ago
 

So far, I have not experienced any screen freeze after Akitio customer service told me to update the eGPU firmware (he mentioned for throughput fix)...

Thanks for the advice.

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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reptilianbrain
(@reptilianbrain)
Trusted Member
Joined: 5 years ago
 

Had maybe 3 freezes in the row. Just regular work. Not sure what even to look for in the logs.

 

What's strange is that the mouse and trackpad work, but not keyboard and interface is not responsive.

MBP 2013 750M + Akitio Thunder-2@RX570 (OSX) & GTX1080 (Bootcamp)


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ikir
 ikir
(@ikir)
Prominent Member
Joined: 5 years ago
 
Posted by: reptilianbrain

Had maybe 3 freezes in the row. Just regular work. Not sure what even to look for in the logs.

 

What's strange is that the mouse and trackpad work, but not keyboard and interface is not responsive.

It Pascal driver issue. We all have this. AMD didn't have this issue neither Nvidia series 7xx or 9xx


MacBook Pro 13" 2020 Touch Bar M1 8-core CPU 8-core GPU - 16GB unified memory - 512GB PCIe SSD
MacBook Pro 13" 2020 Touch Bar i7 quad-core 2.3Ghz - 16GB RAM - 1TB PCIe SSD

my awesome Radeon VII eGPU
my Mantiz Venus extreme mod with Sapphire Nitro+ RX Vega 64

 
2018 13" MacBook Pro [8th,4C,U] + Radeon VII @ 32Gbps-TB3 (Mantiz Venus) + macOS 10.15 [build link]  


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Jerry Normandin
(@jerry_normandin)
Active Member
Joined: 4 years ago
 

I think it's a lack of enough power. 400w is barely enough for a GTX 960. My hang is if the eGPU is powered on at boot.

I have to power the eGPU off... Boot my macpro , power up the eGPU, and then reboot. All is good, most of the time.

I don't want to risk corrupting my os ssd so I am looking for a 600w power supply.

390 watts are available to the GPU in the akitio node.  Not enough for a medium to high performance GPU.

 

 

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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mac_editor
(@mac_editor)
Famed Member Moderator
Joined: 5 years ago
 
Posted by: Jerry Normandin

I think it's a lack of enough power. 400w is barely enough for a GTX 960. My hang is if the eGPU is powered on at boot.

I have to power the eGPU off... Boot my macpro , power up the eGPU, and then reboot. All is good, most of the time.

I don't want to risk corrupting my os ssd so I am looking for a 600w power supply.

390 watts are available to the GPU in the akitio node.  Not enough for a medium to high performance GPU.

 

 

400w is more than enough for a GTX 960. Perhaps you meant a different card.

"Desultory reading is delightful, but to be beneficial, our reading must be carefully directed." — Seneca

Author: kryptonitepurge-wranglertbt-flashpurge-nvdaset-eGPU
Insights Into macOS Video Editing Performance
Launching Apps on Specific (e)GPUs on macOS

Master Threads:
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2019 13" MacBook Pro [8th,4C,U] + RX Vega 64 @ 32Gbps-TB3 (Mantiz Venus) + macOS 10.14.6 & Win10 [build link]  


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Yukikaze
(@yukikaze)
Noble Member Moderator
Joined: 5 years ago
 
Posted by: Jerry Normandin

390 watts are available to the GPU in the akitio node.  Not enough for a medium to high performance GPU.

 

 

390W is enough for practically every single consumer GPU ever made, with very, very few exceptions (such as peak consumption on Vega, dual-GPU setups like the R9 295x2 or Radeon Pro Duo and a few other very high consumption cards in history).

Want to output 4K@60Hz out of an old system on the cheap? Read here.
Give your Node Pro a second Thunderbolt3 controller for reliable peripherals by re-using a TB3 dock (~50$).

"Always listen to experts. They'll tell you what can't be done, and why. Then do it."- Robert A. Heinlein, "Time Enough for Love."

 
2012 Mac Mini [3rd,4C,Q] + RX 480 @ 10Gbps-TB1 (Atto Thunderlink) + macOS 10.15.7 [build link]  


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ikir
 ikir
(@ikir)
Prominent Member
Joined: 5 years ago
 
Posted by: Jerry Normandin

I think it's a lack of enough power. 400w is barely enough for a GTX 960. My hang is if the eGPU is powered on at boot.

I have to power the eGPU off... Boot my macpro , power up the eGPU, and then reboot. All is good, most of the time.

I don't want to risk corrupting my os ssd so I am looking for a 600w power supply.

390 watts are available to the GPU in the akitio node.  Not enough for a medium to high performance GPU.

 

 

You are confusing PSU system requirement meant for entire PC with only GPU power requirements. In most online GPU specs, vender suggest PSU power considering the entire PC.

I don't know if Nvidia released newer and more reliable drivers, but this is the reason I switched to AMD.


MacBook Pro 13" 2020 Touch Bar M1 8-core CPU 8-core GPU - 16GB unified memory - 512GB PCIe SSD
MacBook Pro 13" 2020 Touch Bar i7 quad-core 2.3Ghz - 16GB RAM - 1TB PCIe SSD

my awesome Radeon VII eGPU
my Mantiz Venus extreme mod with Sapphire Nitro+ RX Vega 64

 
2018 13" MacBook Pro [8th,4C,U] + Radeon VII @ 32Gbps-TB3 (Mantiz Venus) + macOS 10.15 [build link]  


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Jerry Normandin
(@jerry_normandin)
Active Member
Joined: 4 years ago
 

Sorry my card is Zotec GTX 970

When the GPU fans ramp up or initializes... It locks up the Mac pro.

 

It's a cheap enough test... I am getting a 600 Watt ps tonight. That's 580 watts available to the GPU.  Plenty

 

 

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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yellowsub
(@yellowsub)
Active Member
Joined: 4 years ago
 

Having the same problem once every two or three days. It only happens when gaming. But the system and internal display will be bring back to life if I just disconnect the eGPU's thunderbolt cable.

My set up is Akitio Node + MSI GTX980Ti + late 2014 iMac 5k + Bootcamp Win10 + external display. 

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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