Asus Strix-RXVEGA64-O8G-GAMING not compatible with MacBook Pro?  

 

a.drez
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May 25, 2018 12:42 am  

I own a 15 inch 2017 MacBook Pro, Sonnet Breakaway 650, and Asus Strix-RXVEGA64-O8G-GAMING.  Plug and play works great, everything seems to work great, but when my computer goes to sleep, I come back to a crashed system.  I tried a different user account, same results.  Right now I'm plugged into my Caldigit TB3 dock like I was previously and will see in a few hours if this crashes..but doubt it as it did not before.  I can try a fresh install on an external drive next. 

But...Did I get the wrong video card?  Apple's site says, recommended but does not say required.  And even recommending Saphire for example, Apple does not say a specific model and Saphire has 6 SKU with Vega 64.  I can still return this video card, but time is running out and I need to make a decision.  All input appreciated.


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a.drez
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May 25, 2018 2:37 am  

Just tested sleep without the eGPU connected and it wakes right up, no crash. It's surely the eGPU causing the issues for me.


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theitsage
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May 25, 2018 2:49 am  

Was the eGPU the only device connected when this sleep-wakeup issue occurred?

Best ultrabooks for eGPU use

eGPU enclosure buying guide

56 external GPU build guides


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a.drez
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May 25, 2018 2:50 am  

Thats correct... the only variable is the eGPU.  Connected, the Mac crashes ... not connected, the Mac does not crash


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mac_editor
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May 25, 2018 3:10 am  
Posted by: a.drez

Thats correct... the only variable is the eGPU.  Connected, the Mac crashes ... not connected, the Mac does not crash

Does it immediately crash after sleeping? macOS has various sleeping stages. I believe deep sleep begins after 3 hours (RAM powered off -> hibernation file written). After 8 hours, deeper chipset sleep (slower wake-up). This is assuming default settings. You can change these values using the pmset command in terminal for testing purposes per stage, to diagnose the issue. If it's hibernation, you can disable it completely without much compromise (unless your mac has the opportunity to sleep for long hours multiple times).

Edited: 4 weeks  ago

purge-wrangler.shpurge-nvda.sh

Guides:
Mid-2014 15" MacBook Pro GT750M + RX480@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS & Win10
Mid-2014 15" MacBook Pro GT750M + GTX980Ti@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS


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a.drez
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May 25, 2018 3:17 am  

Reminds me of back in 2008 when I was building my Hackintosh 🙂  The whole reason I bought all the compatible hardware was so I could avoid these issues.  My mistake was thinking that all Vega 64 cards would be okay.  If I'm not going to have time (I have a young child) to troubleshoot... I think my main objective now is to return this card and buy a new one that is more compatible (I have till June 2nd to return this one)?  But are all the Saphire Vega 64 cards going to work or only 1 SKU?  I called Apple and have an open case, but they don't seem too interested in resolving this.


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a.drez
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May 25, 2018 3:26 am  

And more importantly, if you guys think that the Asus should be working fine, then I know the card has an issue


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mac_editor
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May 25, 2018 3:29 am  

Updates to macOS will likely solve the problem (unless there is something in the hardware - would require significant troubleshooting to find what). Just blame Apple's QC with High Sierra for this one. If changing the card is not a problem for you (convenience or cost-wise) - just go for it I'd say. Try a different brand for sure - and check the forum for any "suggested" models.

Edited: 4 weeks  ago

purge-wrangler.shpurge-nvda.sh

Guides:
Mid-2014 15" MacBook Pro GT750M + RX480@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS & Win10
Mid-2014 15" MacBook Pro GT750M + GTX980Ti@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS


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a.drez
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May 25, 2018 3:38 am  

I agree with you that updates will likely solve this over time.  Exchanging it will cost me some money, but thats fine.

I'm going to throw this out there, I know you might not have the answer but hopefully someone does so we can sort this out for anyone else in the current situation.

As far as finding suggested models that are in stock on Amazon, that is really challenging.  There are two options I can exchange for now:
MSI (looks like a reference card based on the cooler?):
https://www.amazon.com/MSI-Radeon-RX-Vega-64/dp/B074V9ZK42/ref=sr_1_7?s=electronics&ie=UTF8&qid=1527212854&sr=1-7&keywords=vega+64
and
Saphire (the recommended brand, but not exactly which SKU)
https://www.amazon.com/Sapphire-11275-03-40G-Radeon-NITRO-Graphics/dp/B07BQK8YV4/ref=sr_1_4?s=electronics&ie=UTF8&qid=1527219413&sr=1-4&keywords=vega+64

I wonder if the Saphire Nitro card is running a different BIOS than the Saphire reference card. 

Hope someone out there has some suggestions 😀


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mac_editor
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May 25, 2018 3:59 am  

Per Apple docs, the Sapphire brand is recommended as you correctly mention - so maybe go with that. I recall that the Apple dev kit used a Nitro RX 580 - so maybe use a Nitro V64 (lol logic). It seems only time and testing will tell.

On another note, if you haven't tried already:

  • NVRAM Reset - Power off computer. Power on, then press and hold CMD+OPT+P+R until computer reboots (the 2017's have the boot sound off by default so the hint will be a black lit screen, which will turn off and turn on again (reboot) - but I reckon 10s should do it).
  • SMC Reset - Power off computer. Plug in charger. Hold SHFT + CTRL + OPT + Power button for 15s. Then power on.

purge-wrangler.shpurge-nvda.sh

Guides:
Mid-2014 15" MacBook Pro GT750M + RX480@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS & Win10
Mid-2014 15" MacBook Pro GT750M + GTX980Ti@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS


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a.drez
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May 25, 2018 4:19 am  

BTW.. i checked the build guide and didn't see any Vega64 card in there...but thank you for the suggestion. 

Apple support had me reset my SMC and since then my machine consistently crashes.  Funny

That Saphire seems like the best choice right now, except on Alibaba, there seems to be plenty of all cards if you want to buy 10 pieces lol


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mac_editor
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May 25, 2018 4:55 am  
Posted by: a.drez

Apple support had me reset my SMC and since then my machine consistently crashes.  Funny

Lol. HS has been quite the miscreant on 2017 mac notebooks from what I've seen. Poor QC. I'm sitting and praying for zero new features for 10.14 - just want 'em bug fixes.

Edited: 4 weeks  ago

purge-wrangler.shpurge-nvda.sh

Guides:
Mid-2014 15" MacBook Pro GT750M + RX480@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS & Win10
Mid-2014 15" MacBook Pro GT750M + GTX980Ti@16Gbps-TB2 (AKiTiO Node via TB3->TB2 adapter) + macOS


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a.drez
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May 25, 2018 5:11 am  

I think so (HS has bad QC), this has been the most unreliable Apple Notebook I have ever owned..
Just spoke with Apple again, they cannot provide any clarity on which cards from Saphire are exactly supported


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a.drez
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May 27, 2018 3:40 am  

I'm trying to find out if the Saphire 11275-03-40G is compatible with the Breakaway 650 and MacOS.  I have some support emails in, lets see what comes back... I also found a used  21275-02-20G which I am sure is compatible, but it's used and no idea what conditioner its in.

I will update soon


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xplisite
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May 27, 2018 6:27 am  

Hi a.drez i have this card and no problems with my setup of crash or other things, the only boring thing for me it's to make a custom fan curve in mac os to have a good temp with my custom watercooling.

Mid 2017 15" Macbook Pro RP560 | MacOS Hight Sierra | Windows 10 Pro
Sonnet Breakaway Box 350 (Change PSU for enermax 650W)
ASUS Vega 64 Strix | EKWB Vega Strix waterblock and EKWB Combo Radiator/Pump


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a.drez
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May 27, 2018 8:21 am  

I'm so grateful to hear from someone with our ASUS card and more or less same hardware.... so maybe I need to try this with a fresh install.  This STRIX is a strong card, would be great to keep it.  Gonna try the fresh install ASAP and respond here... thanks again


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Halbertus
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May 27, 2018 9:22 am  

I really hope you can get your STRIX to work. From its specifications I can not see any reason why it should not be compatible.
Please report back your findings, I am thinking of getting the ASUS ROG-STRIX-RXVEGA56-O8G-GAMING and would like to know whether there are specific problems with that brand that I might not be aware of.

MacBook Pro 15" Mid 2015 w/ AMD Radeon R9 M370X
Mac Pro 2013 D300 + ASUS XG Station Pro + ASUS ROG VEGA 56
5K@60HZ Dell UP2715K


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a.drez
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May 28, 2018 5:36 am  

I heard back from Sonnet, their feedback is that only reference cards (with the blower heat sink) for the Vega 64 are officially supported.  That the OC cards draw too much power.  I think that Sonnet should take a closer look at the Sapphire line:

The 11275-03-40G has nearly the exact same clock as the reference card and requires the same 750 Watt Power Supply with clock Speed from 1373 to 1580

The Reference card 21275-02-20G requires a 750 Watt Power Supply with clock speed boost to 1546

If the 21275-02 works in the Breakaway 650, the 11275-03 should as well as they have the same power requirements and clock speeds.

However the Limited edition card 11275-00 requires a 850 Watt Power Supply and clocks from 1423 to 1611.  This sounds like it could push the abilities of the Breakaway 650.

I have brought this detail to their attention, awaiting a response. 

In the meanwhile, I am preparing my MacBook Pro for a full wipe so I can get to the bottom of things.  Find out if my install is messed up or it's the ASUS.  I also have 2 Sapphire cards on the way to me, The Reference card 21275-02-20G and the NITRO 11275-03-40G - both require the 750 PSU and both are Sapphire.. a recommended GPU according to Apple since their vague support article makes no reference to a specific card.

Also, has anyone go the specs on the PSU requirements for the ASUS ROG-STRIX-RXVEGA56-O8G-GAMING?  It's not on the ASUS website


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a.drez
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May 28, 2018 6:47 am  

The NITRO 11275-03-40G arrives on Wed.  The The Reference card 21275-02-20G has not shipped yet. 

Step 1, try the 11275-03-40G and see if I crash during sleep.  If not, then I know its the Asus card.  If I crash, then I try a fresh install and then test both cards and report back here.  If both cards do not crash during sleep after a fresh install, then a bunch of us have answers.  If one does, we still have answers.

I will run benchmarks and decide which card to keep.. leaning toward the Sapphire because Apple seems to recommend it.

Edited: 3 weeks  ago

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Halbertus
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May 28, 2018 1:30 pm  

According to this German review magazine the Asus RX Vega 56 ROG Strix OC Gaming draws 250 Watts when in performance BIOS and 220 Watts when in Quiet-Bios.

MacBook Pro 15" Mid 2015 w/ AMD Radeon R9 M370X
Mac Pro 2013 D300 + ASUS XG Station Pro + ASUS ROG VEGA 56
5K@60HZ Dell UP2715K


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a.drez
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May 31, 2018 3:52 am  

UPDATE ON CRASH
The Strix-RXVEGA64-O8G-GAMING does not crash my MBP at night. I think the issue was something (still troubleshooting) connected to my Caldigit TB3 dock.  Caldigit told me not to conect the USB upstream to my Dell monitors USB hub.

Apple will call me today to go over my log reports regarding my nightly crashes.  So maybe good news for you Asus owners. 

UPDATE ON CARDS
The Strix-RXVEGA64-O8G-GAMING is a big card, but the 11275-03-40G is longer, a lot longer. I had to take out the PSU and Fan of the Breakaway to get the 11275-03-40G into the box. It was sorta funny, but stressful as I didn’t want to damage anything.

The 11275-03-40G draws more power during idle 104 v 130. The 11275-03-40G draws more power during Heaven benchmark 377 v 403. The 11275-03-40G slightly out performs the Asus in Heaven bench (1080, 2x, Ultra, Moderate). Both cards are stock out of the box. I plan to setup bootcamp so I can get into the settings of my 11275-03-40G, but I am not sure if eGPU supports bootcamp yet, I have heard mixed reports, need to read more.

Looking at both cards, the Sapphire looks like a much beefier card, but the Asus is not bad at all , I just think Sapphire has an AMD focus and it shows.  I am keeping the Sapphire, its a bad ass card, just wish I could have gotten the Limited Edition version. 

IMG 2345
IMG 2341
IMG 2334
IMG 2333
IMG 2331
IMG 2330
IMG 2327

IMG 2326

Edited: 3 weeks  ago

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Juan C. Yunis
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June 1, 2018 2:12 am  

@a-drez mm so deep sleep works with your card, I have a 2017 15" MBP with touch bar with Radeon Pro 560 4GB and I have a Mantiz Venus with an AMD Radeon Vega Frontier Edition and I have a problem with deep sleep, I haven't been able to put my mac to sleep without crashing, also when i put the mac to sleep, the eGPU never turns off, gpu fans and light are still on. I have 10.13.5 Beta 5.

2017 MBP 15″ RP560 + Mantiz Venus + AMD Radeon Pro VEGA Frontier Edition


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a.drez
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June 1, 2018 2:09 pm  

Hi Juan,

I highly suggest you start by unplugging everything from your MBP and seeing it will deep sleep without crashing.  Then start to plug in only 1 device at a time, like your eGPU, test it, and then plug in a second device, test, etc.. see if you can isolate if it’s hardware.  I am in the process of doing this right now, but taking a few day break out at the beach.  Caldigit told me to avoid plugging USB hubs (my Dell monitor) into my TB3 dock because that can cause problems.  Sapphire confirmed to me today that all their cards are compatible with MacOS.  I think within 10 days I should know more info... about what was causing issues for me.  I do think MacOS is part to blame


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Juan C. Yunis
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June 1, 2018 6:26 pm  

@a-drez yes I agree that the blame is macOS because with bootcamp eGPU sleeps properly, GPU fan and lights turn off. I have a Mantiz Venus which has an I/O card plugged into the main board, I/O card has ethernet, 5 USB ports and 1 SATA port, so maybe that card is the one making the eGPU unable to sleep in mac.

2017 MBP 15″ RP560 + Mantiz Venus + AMD Radeon Pro VEGA Frontier Edition


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a.drez
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June 2, 2018 3:38 am  

I think the reason Apple recommends the Sonnet is that it does not have a daughter card and this is the only approved configuration right now.  I wanted to get the Manitz, but given the current state of eGPU on MacOS, i decided to go the recommended route.

Apple Engineers is examining my log files right now, hopefully to all our benefit.  I’m pretty sure if I didn’t have the recommended hardware Apple support would have fluffed me off.


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a.drez
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June 13, 2018 12:40 am  

Still have one issue, my screen goes black on me randomly.  Yesterday, I was simply shopping online and the signal to my external monitor died.  When I tried to eject the graphcis cards my Mac Froze and I had to hard reset it.  Anyone else getting this?


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