USB Type C connector isn't sending enough power to computer accessories (Keyboar...
 
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USB Type C connector isn't sending enough power to computer accessories (Keyboard, Mouse, Headset) after plugging in EGPU  

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Konafor
(@konafor)
New Member
Joined: 2 weeks ago
 

Hello!

So as the title states, I'm currently having trouble in (what I believe the problem to be) delivering enough power to my computer accessories.

My current laptop / EGPU specs are the Dell XPS 13 9380 paired with the Razer Core X case and a AMD Radeon RX 5700 XT as my graphics card.

When I'm in a game (or just having my computer under medium load) everything connected to my USB Type C HUB starts cutting in an out, causing my headphones to make a buffer noise, my keyboard putting in many of the same inputs after I only put in one input, and my mouse tracking to stutter and my clicks not register sometimes.

If anyone knows how to fix this (Or if this isn't a problem with my computer delivering enough power, what the problem could potentially be) I would be immensely grateful.  

Thanks a bunch,

Konafor

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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Ernest Carroll
(@ernest_carroll)
New Member
Joined: 6 months ago
 

Hi Konafor! I have a similar issue with my EVGA 2060 KO in a PowerColor Gaming Station enclosure. If I use the USB hub on the Gaming Station, I get sporadic keyboard/mouse reconnects in Bootcamp on my 2019 MBP 16". I'll hear the Win10 disconnect/reconnect chimes and the lights on my Razer devices will turn off for a second and come back on. It occurs every couple of minutes and is very annoying!

The fix I have to do, and it's another reason I dislike the inconvenience of using an eGPU with a MBP, is to unplug the keyboard/mouse, and plug it directly into my HooToo TB hub plugged into the MBP. I should note that I charge my MBP from the Gaming Station as well, and that I'm not sure if the draw between the video card, MBP, and USB devices is too much. I suspect it is not given the Gaming Station has a 550W power supply and the max draw on the 2060 is about 265W. Give the MBP another 100W and we are only at 365W.

Sounds like we have similar issues, and I was tempted to try the Core X eGPU but now I'm definitely not. I wonder if the Chroma X has similar issues?

Macbook Pro 16" - 16GB - 1TB - 5500M
PowerColor Enclosure with a EVGA RTX2060 KO


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Konafor
(@konafor)
New Member
Joined: 2 weeks ago
 

@ernest_carroll, Hello Ernest!

The Razer Core X actually doesn't have an open slot to plug any USB Devices into it, so I currently have my usb hub connected straight into my computer. I've tried plugging my laptop into it's original charger as well while plugged into my GPU to see if that would help at all, however nothing has changed. I have also bought another usb c hub and tried that to see if my old one was burnt out / damaged, however I run into the same issues on that hub as well.

I also thought it might've been a problem with my usb c port on my laptop, however after plugging it into the other ports on my laptop it doesn't seem to change anything at all. 

Thanks for the suggestions, and while I know the Chroma X does have an extra 100W of power that it can supply, I don't know if that extra amount would change anything. 

 

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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Ernest Carroll
(@ernest_carroll)
New Member
Joined: 6 months ago
 

@konafor, Maybe it's an issue with the port not getting constant power rate. Can you monitor that port in Windows? There must be a utility out there or built into Windows that will monitor the power that port gets. My hope is that the hiccups appear and that may help you nail down the root cause. Have you tried a powered hub? 

 

Macbook Pro 16" - 16GB - 1TB - 5500M
PowerColor Enclosure with a EVGA RTX2060 KO


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Ernest Carroll
(@ernest_carroll)
New Member
Joined: 6 months ago
 

@konafor, found some additional ideas at https://appuals.com/fix-usb-keeps-connecting-and-disconnecting-on-windows-10/ I see similar conversations in eGPU.io too! I'm interested if solutions 3 or 4 do the trick for you. Let me know!

 

Macbook Pro 16" - 16GB - 1TB - 5500M
PowerColor Enclosure with a EVGA RTX2060 KO


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