Another Razer Core X Chroma USB stutter thread
 
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Another Razer Core X Chroma USB stutter thread  

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kammon2
(@kammon2)
Active Member
Joined: 5 months ago
 

Dell XPS 15 2-in-1 (9575) + Razer Core X Chroma + GTX 970 4GB

 

I, like many others before me have run into issues with the USB ports on the Razer Core X Chroma. They stutter incessantly when used with a USB Hub and unfortunately, and the issues are resolved when the peripherals are plugged directly into the Core X as opposed to the hub (I've tried both powered and powered hubs with no difference). 4 USB ports on the Core really wont cut it for me. 

Examples of stutters:

  • Keyboard
    • constantly being disconnected, happened more so with my Razer Blackwidow Chroma
    • Sticky keys
    • Chroma Synapse 3 effects did not work properly
  • Mouse 
    • Stutter, freezes
  • USB Audio
    • constant disconnects and clicking
  • Microphone
    • Same as above.

It seems like this WIDELY reported issue has no current solution and even the cause of it is debated (if there is some solution that has been found, please let me know). I wish this could be included in the review of the Core X Chroma on this site as the only reason I purchased the Chroma was for the USB ports which I was intending on replacing my Dell TB16 docking station.

I am now looking at solutions in which to get the USB stutter to cease. Obviously, I could just run a USB-C hub directly into the laptop alongside the Core X but that defeats the whole purpose of Thunderbolt 3 😛 

Its now seeming like the best option is to get some sort of Thunderbolt 3 dock/hub and run that cable into the XPS and plug the Core X into the hub. I can then run my peripherals directly into the dock bypassing the Core X completely. From what I've read around, this should be possible as long as the hub/dock has a pass-through / down-stream / daisy-chain thunderbolt 3 connection. 

I am not really sure what options are out there but am I right in understanding that running the eGPU through the dock should not effect performance? Are there any affordable options out there (I've seen the cal-digit and it just seems like overkill seeing as all I really need is one USB port in the dock to run everything through) and will this most likely solve my stuttering issue?

Inching closer and closer to my dream setup, one issue solved at a time. Thank you all in this community for your invaluable advice along this journey.

Dell XPS 15 2-in-1 (9575) + Razer Core X Chroma + GTX 970 4GB


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kammon2
(@kammon2)
Active Member
Joined: 5 months ago
 

@, I'm realizing now that the setup I described above (XPS 15 > hub/dock > peripherals / egpu > monitors) will preclude my XPS fro mthe 100W charging capability of the Core X so it is seemingly like it will need to at least be a dock afterall. That is disappointing as I just got rid of my TB16.

 

Seems silly that all this is needed to resolve such a tiny minor issue 🙁 Really hoping there's some other solution here.

 

Dell XPS 15 2-in-1 (9575) + Razer Core X Chroma + GTX 970 4GB


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malocadi
(@malocadi)
Active Member
Joined: 10 months ago
 

@kammon2, this is a really annoying issue I'm having with the Core X Chroma as well. I noticed the exact same thing too when connecting my KB/mouse to a completely different hub, which made me wonder if it was actually my peripherals. What kind of keyboard/mouse are you using exactly?

I'm using a DROP ALT mechanical keyboard which has LEDs in it. I'm wondering if the power draw on this keyboard and maybe other similar keyboards are just too much for primitive USB hubs.

2020 13" Dell XPS 13 9300 [10th,4C,G] + RTX 2080 Ti @ 32Gbps-TB3 (Razer Core X Chroma) + Win10 [build link]  

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Ricardo Felix
(@ricardo_felix)
Active Member
Joined: 2 months ago
 

Some fixed the usb issued with the chroma? 

MacBook Pro (15-inch, 2019)
2.4 GHz 8-Core Intel Core i9
32 GB 2400 MHz DDR4
Radeon Pro 560X + PowerColor Red Devil 5700 XT (Razer Chroma X)


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