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Aorus Gaming Box - Having to power cycle every time?
 

Aorus Gaming Box - Having to power cycle every time?  

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vertice
(@vertice)
Active Member
Joined: 2 years ago
 

Hi all,

I am using a HP Spectre X360 (13 in) with an Aorus eGPU Gaming box (GTX 1070). The solution works great, but I've noticed when I unplug my laptop and then go to reconnect it later, the eGPU will not connect or light up unless I unplug the power from the eGPU and then reconnect it 15-20 sec later.

Is this normal behavior for the Aorus Gaming Box? Is it normal behavior for other eGPUs?

Thanks in advance!

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itsage
(@itsage)
Famed Member Admin
Joined: 3 years ago
 

I’m still trying to figure out why this AORUS Gaming Box needs a power reset every so often. This is not a behavior I’ve experienced with other enclosures. Taking apart the enclosure and its components, I noticed there’s a capacitor in the wiring of the 24-pin power cable. Anyone knows the purpose of this? It looks like it’s connecting pin 2 and 3.

 

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vertice
(@vertice)
Active Member
Joined: 2 years ago
 

So you've also encountered this issue?

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itsage
(@itsage)
Famed Member Admin
Joined: 3 years ago
 

It usually happens when I force-shut down the computer or hot unplug. All it takes is a power reset but I’d like to know the cause.

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bitinn
(@bitinn)
Eminent Member
Joined: 2 years ago
 

@vertice and @itsage, have you tried unplug the TB3 line from Aorus Gaming Box?

I find that to be an easier reset (the box seems to "power down" if you unplug TB3 line).

I also ran into another issue randomly: where Aorus Gaming Box' fan stuck at full speed AFTER my macOS' normal shutdown. Unplug TB3 line do the trick for me.

mid-2012 11" MacBook Air + [email protected] (Aorus Gaming Box via TB3->TB2 adapter) + macOS10.12
early-2015 13" MacBook Pro + [email protected] (Aorus Gaming Box via TB3->TB2 adapter) + macOS10.13


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ult.nrg
(@ult-nrg)
Active Member
Joined: 2 years ago
 

Wow, I have exactly the same issue.

It happens every single time, and it doesn't matter if I leave the laptop connected and shut it down OR disconnect the laptop (and TB3 cable) and plug it back in later.

EDIT: something also to mention, I can't just power down the box either, I need to leave it unplugged for a solid minute or two (fully power it down) and then plug it back in for it to work.

Glad I'm not the only one, was beginning to think my box was faulty.

Any solutions?

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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moe7946
(@moe7946)
New Member
Joined: 2 years ago
 

I have the same issue here. 

As @itsage said, it needs a power reset everytime I have to force shut down the computer, on both mac and windows.

 Haven't found the solution but feels like it's caused by the tiny power supply. 

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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switch
(@switch)
Trusted Member
Joined: 2 years ago
 

Yeah, I believe I also reported this issue. For me it's doesn't happen too often and is mostly associated with (un)plugging while PC is in sleep. Only had it happen once or twice otherwise.

 

I did notice that touching the TB3 cable ever so slightly has a nasty habit of causing a disconnect/reconnect.

 

In my opinion, Gigabyte's TB3 firmware is really bad and doesn't properly do unplug-replug.

2016 15" HP ZBook 15 G3 (Xeon E3-1545M, Iris Pro p580, no dGPU) + [email protected] (Aorus Gaming Box) + Win10pro
2018 15" HP ZBook 15 G5 (i7-8850H, HD630, Quadro P1000) + [email protected] (Aorus Gaming Box) + Win10pro


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mar_kelp
(@mar_kelp)
Eminent Member
Joined: 2 years ago
 

I know this is an old thread, but I am seeing the same issue with the Gigabyte Gaming Box RX580 on my MBP 13" with 10.13.4. If I sleep or restart the computer, the eGPU is recognized fine. But if I shutdown the Mac, I need to pull the main power from the Gaming Box and TB3 cable, reapply power and then the TB3 cable to get the Mac to recognize and use the eGPU.

Is this just a problem with the Aorus/Gigabyte boxes or standard for eGPU on a Mac?

2017 13" MacBook Pro Touch Bar + RX 580 Gaming Box + macOS 10.14.3 and Windows 10 (BootCamp with rEFInd)


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chobochobo
(@chobochobo)
New Member
Joined: 1 year ago
 

Just joined as I'm thinking of getting a late 2013 Mac Pro to replace a 2015 MBP as I have several TB2 Soft raids (OWC Thunderbay) for my data and backups. My work isn't really processor intensive (Word, powerpoint, chrome) but I'm somewhat attracted to the 6 TB2 ports on the Mac Pro which is at a decent price refurbished. I arrived here due to a youtube video talking about using a eGPU with a Mac Pro.

I bought an Aorus 1070 gaming box which worked well with a Lenovo Miix but when I changed to a Thinkpad 25, I've had the same problems above. I though I was the only one! It's great (in a way) to know that I'm not alone. 

I bought the aorus on a whim, I play the occasional game of Tekken 7. It's sort of nice to know that I can with some fiddling and a USBC to TB2 adapter, I can use the Aorus on the MBP as well as the potential Mac Pro.

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mt27o
(@mt27o)
New Member
Joined: 2 years ago
 

I’m having similar issues as above. AORUS gaming box with RX 580. Works perfect in macOS but when I boot into windows the initial setup went fine but after a reboot lights on the gaming box don’t turn on and fan doesn’t always spin. Other times it seems like the box is detected but my MacBook screen is blank and external display receives no signal. This persists through reboots even if I don’t have the gaming box connected—essentially I can’t boot into windows anymore. 

Has as anyone found a solution? Is this just a persistent issue with Radeon eGPUs with Windows/the AORUS box?

I have the 15 MacBook Pro with touchbar (2017).

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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chobochobo
(@chobochobo)
New Member
Joined: 1 year ago
 

Touch wood, it's been behaving a bit better these days.

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Crealdocsnyder
(@crealdocsnyder)
Active Member
Joined: 2 years ago
 

Just wanted to add my pain to this thread and I've seen many reports on this across different sites on the internet. It just seems like such an obvious flaw that I don't understand why Gigabyte hasn't adressed this officially yet. I will probably return my Gaming Box 1070 to get a refund.

MacBook Pro late 2016 Touchbar RP460 + Gaming Box 1070 (not working)


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(@a_thibault)
Active Member
Joined: 2 years ago
 

my Aorus Box is making me crazy too these days. The power cycle isnt enough to get it started now and I can't make it turn on... I'm seriously pissed and thinking about getting a refund too but i dont know how to proceed.

I'm living in France and i can't find any customer service phone number to call or place to go. I'm using my box every day so i need to find a solution real quick... I bought the box on  https://www.alternate.fr/ so I'm not even sure if Aorus can do anything for me 🙁

Can you help me guys ? I'd like to find a way to make it work again and/or contact Aorus. (i've tried throught the site but something went wrong with the product, i think they couldn't find it)

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(@imango-do)
New Member
Joined: 1 year ago
 

me too

but if disconnect first on menu, and unplug tb3

Mac can reboot or shutdown, and when gaming box reconnect, it works fine.

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(@shining_light_films)
New Member
Joined: 4 months ago
 

I think I found the solution. I was having the exact same problem everyone else was so just for kicks and giggles I shut down everything...

All programs
Ejected all HD's 
closed all windows so there was NOTHING open on the desktop... not even a finder window 

and THEN ejected the eGPU and that works for me 90% of the time. I've only had a couple of lockups in the last few months...

Hope this helps...

ALSO!!! I've found that you MUST plug in the gaming box BEFORE YOU PLUG IN ANYTHING ELSE! Don't know why, and it's really annoying, but that's the way I've gotten it to work...

This post was modified 4 months ago

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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