Can't resolve error 12 W/ Razer Core X + RX580 in bootcamp (2017 13" MPB non-touchbar)  


New Member
Joined: 6 months ago
Posts: 1
August 19, 2018 6:59 pm  

Hey everyone, I'm sorry if this is covered many times over, but I have been trying to get my eGPU to work in windows on my MPB for a day or so now and I can't for the life of me get it to work. I want to preface this by saying I am in no way knowledgeable in terms of thunderbolt or the setup of eGPUs in general. This is all new to me.


The Issue:

If I boot into windows, then plug in the coreX, it will usually result in the system recognizing that there's a RX580 there, but it shows error 12 in device manager. If I try and boot with the thing connected, the windows logo displays, but there is no spinning loading animation and the screen starts to glitch and just gets progressively worse until I turn it off. AMD drivers for the RX580 are installed from the AMD website. If I boot from apple_set_os.efi with it connected, it will boot, but still show error 12 if I remember correctly. Depending on how many things I disabled and how the planets happen to be aligned, I got the card to show something on a monitor for a few seconds before the whole system froze and died. (tried this multiple times, never with any success)


What I've tried:

The most obvious thing I've tried is disabling the PCIe root port for the FaceTime HD camera. That didn't affect the situation. Then for the sake of experimentation I tried disabling the one for the WIFI card too, and that didn't seem to work either. Then I tried uninstalling the top option for PCIe (I can't remember what it was called) and then rebooting after the system shat itself and crashed. I hoped it would reconfigure where/how the resources are allocated or something. Still no luck.


I'm not sure at what point I got the card to work for a few seconds but it never worked properly, and as I'm sure you can tell, I have no idea what I am doing anyways. Let me know if I am doing something obviously, stupidly wrong.
I tried it in Windows enterprise LTSB 2016 first then Windows 10 pro for workstations. I figured it would work on that if it works on anything. The setup works beautifully in MacOS, but games perform badly and I want to see if Windows will help or if I need to upgrade my 
MacBook in order to get decent performance. I tried both thunderbolt ports. I feel like I'm just missing something very obvious.

Thanks for your time!

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts

Noble Member Admin
Joined: 2 years ago
Posts: 1855
August 20, 2018 1:37 am  

Please review successful AMD eGPU Win10 builds for your system to see what was needed to overcome error 12: =""2017 13-inch Macbook Pro Touchbar" Win10 AMD"

eGPU Setup 1.35    •    eGPU Port Bandwidth Reference Table    •    Several builds
2018 14" HP Elitebook 840 G5 i5-8350U 16GB 512GB + GTX 1080Ti @ 32Gbps-M2 (ADT R43SG) + Win10

Noble Member
Joined: 2 years ago
Posts: 1315