Dell Latitude 7200 2in1 can't detect Razer core X chroma
 
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Dell Latitude 7200 2in1 can't detect Razer core X chroma  

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Nguyễn Xuân Phúc
(@nguyen_xuan_phuc)
New Member
Joined: 1 month ago
 

Hi all,

I ran Razer core X chroma with Dell Latitude 7200 2in1 for a week and suddenly, My laptop can't detect Razer core X chroma anymore.

The light of Razer  and Fan from GPU and razer is still running and even I turned off the laptop, The razer still running.

I already tried:

- Remove all driver (HID driver for razer uninstall also) and plug in - Not working (Synapse cant detect the Razer)
- Remove GPU and plug in - Not Working (Synapse cant detect the Razer)
- Turn off for half day plug in - USB hub is working (Synapse cant detect the Razer)
- Update new bios and thunderbolt 3 driver for laptop - USB hub is working (Synapse cant detect the Razer)

For Thunderbolt apps, It's shown no device attached.

Do you guys experience the same thing and how to fix it?

My laptop:

Dell Latitude 7200 2in1

I7 8665U
Ram 16gb

Dell Latitude 7200 Detachable 2 in 1 - I7 8665U 16GB - 1TB - Razer Core X Chroma - RTX 3060


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mr.ribeiro
(@mr-ribeiro)
Estimable Member
Joined: 4 years ago
 

@nguyen_xuan_phuc, Have you tried to use a different PSU?

 

2016 15" ASUS ZenBook Pro UX501VW (GTX960M) [6th,4C,H] + RTX 2070 @ 32Gbps-TB3 (ADT-Link R43SL * M.2-TB3) + Win10 [build link]  

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Nguyễn Xuân Phúc
(@nguyen_xuan_phuc)
New Member
Joined: 1 month ago
 

@mr-ribeiro, Not yet. You think PSU cause that problem

 

This post was modified 1 month ago

Dell Latitude 7200 Detachable 2 in 1 - I7 8665U 16GB - 1TB - Razer Core X Chroma - RTX 3060


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mr.ribeiro
(@mr-ribeiro)
Estimable Member
Joined: 4 years ago
 

@nguyen_xuan_phuc, Is just a possibility, try to boot your laptop with egpu plugged in.

 

2016 15" ASUS ZenBook Pro UX501VW (GTX960M) [6th,4C,H] + RTX 2070 @ 32Gbps-TB3 (ADT-Link R43SL * M.2-TB3) + Win10 [build link]  

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Nguyễn Xuân Phúc
(@nguyen_xuan_phuc)
New Member
Joined: 1 month ago
 

Dear all,

A update for this topic. I managed to change to Belkin TB3 cable and just saw the Universal Serial Bus Devices has Core X Chroma but no TB3 device detected

 

image

I tried to plug Razer core X Chroma to the Nokia 950XL (Win 10 On Arm) and got the same result. (I know it's so dump but worth to try)

20210917 144301509 iOS

Also I don't think the PSU is a problem here due to it charging my PC with or without GPU installed.

Narrow down to the Enclosure. I would like to ask anyone has a issue with the Razer mainboard?

Dell Latitude 7200 Detachable 2 in 1 - I7 8665U 16GB - 1TB - Razer Core X Chroma - RTX 3060


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mr.ribeiro
(@mr-ribeiro)
Estimable Member
Joined: 4 years ago
 

@nguyen_xuan_phuc, Really. After these tests, this issue can be with Core X mainboard.

 

2016 15" ASUS ZenBook Pro UX501VW (GTX960M) [6th,4C,H] + RTX 2070 @ 32Gbps-TB3 (ADT-Link R43SL * M.2-TB3) + Win10 [build link]  

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