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Dell XPS 15 9570 + Razer Core X with Zotac RTX 2080 problems  

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(@max_obe)
New Member
Joined: 2 months ago
Posts: 3
March 20, 2019 6:15 pm  

Hi @all,

since yesterday I'm trying to get this setup to work on the internal 4k display. Also read many threads here at egpu.io and other forums.

I gave it a first try and connected while on desktop in Win 10. It was plug&play, but only got a score of graphics score of 7600 in timespy and the graphics card was not recognized correctly. even in games there wasn't the expected power(I know it's at least 20% less power @4k compared to a desktop setup).

https://www.3dmark.com/spy/6648930

So installed the desktop driver from nvidia "419.35-notebook-win10-64bit-international-whql".
Since then all got worse:
- card was recognized correctly with full Speed (even cuda z know recognized the card: connection values were correct for [email protected] PCIe)
but
- BSOD while benchmarking or gaming every time after 20-30 seconds with "Video_tdr_failure and nvlddmkm.sys".
- meanwhile  the Card ins't working anymore- it's only displayed in device Manager with "stopped working with failure code 43"

What I've tried:
- uninstall nvidia driver with DDU in safe mode
- tested various driver  versions from nvidia
- made even a clean installation of windows
- start up windows connected to egpu

- chatted with razer, but no idea
- talked to zotac, the guy didn't even know that there are egpus

Unfortunately I don't have the possibility to test another graphics card or with an external display.
General temps are well and the Xps 15 is repasted, repadded and pads on critical Areas(pch, vrm).

So is there anybody who could help me?

This topic was modified 1 month ago

XPS 15 9570, i7, 4k, 1050ti + Razer Core [email protected] 2080


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theitsage
(@itsage)
Famed Member Admin
Joined: 2 years ago
Posts: 3820
March 21, 2019 7:49 pm  

@max_obe Error 43 is a driver conflict. Run DDU again. Make sure to go into OPTIONS and disable Windows 10 auto driver installation. Once you do that, manually install the latest Nvidia drivers when both dGPU and eGPU are showing up as "Microsoft Basic Display Adapter" in Device Manager.

Also looking at the details of your 3DMark link, I saw there were 3 graphics card total. I would recommend disabling the GTX discrete GPU in Device Manager. That way Windows has an easier time using the RTX 2080 eGPU as primary for all tasks.

Best ultrabooks for eGPU use

eGPU enclosure buying guide

94 external GPU build guides


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Joikansai
(@joi_kansai)
Estimable Member
Joined: 1 year ago
Posts: 170
March 21, 2019 11:46 pm  
Posted by: Max Obe

Hi @all,

since yesterday I'm trying to get this setup to work on the internal 4k display. Also read many threads here at egpu.io and other forums.

I gave it a first try and connected while on desktop in Win 10. It was plug&play, but only got a score of graphics score of 7600 in timespy and the graphics card was not recognized correctly. even in games there wasn't the expected power(I know it's at least 20% less power @4k compared to a desktop setup).

https://www.3dmark.com/spy/6648930

So installed the desktop driver from nvidia "419.35-notebook-win10-64bit-international-whql".
Since then all got worse:
- card was recognized correctly with full Speed (even cuda z know recognized the card: connection values were correct for [email protected] PCIe)
but
- BSOD while benchmarking or gaming every time after 20-30 seconds with "Video_tdr_failure and nvlddmkm.sys".
- meanwhile  the Card ins't working anymore- it's only displayed in device Manager with "stopped working with failure code 43"

What I've tried:
- uninstall nvidia driver with DDU in safe mode
- tested various driver  versions from nvidia
- made even a clean installation of windows
- start up windows connected to egpu

- chatted with razer, but no idea
- talked to zotac, the guy didn't even know that there are egpus

Unfortunately I don't have the possibility to test another graphics card or with an external display.
General temps are well and the Xps 15 is repasted, repadded and pads on critical Areas(pch, vrm).

So is there anybody who could help me?

Yes most probably driver issue, I’m using also 2080 (Evga black gaming), as @theitsage mentioned try disable your laptop dgpu, if you already did, try install firstly NVIDIA’s driver on your dgpu before unplug the core, and connect it, maybe try installing it again after plugged with advanced installation see if there’s something missing on check box in installation progress. Try using 416.35, I tried 419.35 and stated also vga, but it’s fine it’ll recognize it later, I believe it’ll show like this on title , sometimes 3Dmark show such that on gaming laptop with dgpu on the title. The main reason I reverted was lower performance.

Razer Blade 15 2018, i7 8750H 16gb ddr4 2666mhz 1tb 970Evo
Razer Blade Stealth 12,5 2016 i7 7500U 8gb ddr3 1866mhz 500gb 970Evo
MacBook Pro 13 mid 2012 i5 3210M 12gb ddr3 1600mhz 500GB HDD
Razer Core V2 rtx 2070 Black 2040mhz Boost clock
Previous setting: rtx 2080ti Asus Turbo, rtx 2080 xc gaming, rtx 2080 Fe, Zotac Mini 1080ti, Evga 1080 FTW2 gaming.
Dual Monitor Predator XB241YU 165Hz 1440p, LG l24UD58 60Hz 4K
Portable Monitor Magedok 1440p HDR 60Hz usbA/C monitor


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(@max_obe)
New Member
Joined: 2 months ago
Posts: 3
March 22, 2019 10:57 pm  

Thanks for the advice at both of you.

Deactivation of auto driver installation is always one of the first things I do after a fresh installation of windows.
So I did a clean driver install with DDU, but no success.

Today I made a journey to a friend- he only has a GTX 960 in his desktop, but we could do some tests:
- he also got code 43 with my RTX 2080 installed in the desktop
- his GTX 960 was well recognized in Razer Core and there were no issues 🙂 it´s a nice, simple process like it has to be
https://www.3dmark.com/spy/6683867 (stats of 960 are listed under secondary graphics)
https://www.3dmark.com/fs/18818760

so conclusion: RTX 2080 is broken from factory?

This post was modified 1 month ago

XPS 15 9570, i7, 4k, 1050ti + Razer Core [email protected] 2080


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(@max_obe)
New Member
Joined: 2 months ago
Posts: 3
March 26, 2019 2:22 pm  

Update:
New RTX 2080 arrived, this time from Gigabyte, installed like @theitsage said.
No Problems so far- gaming for over 1 hour and benchmarks without problems.

https://www.3dmark.com/spy/6725217
https://www.3dmark.com/spy/6726772 (with OC scan+ Ram OC)

Superposition 4k Optimized Score: 7403 FPS Avg: 55.37

Only a little disappointed because of the overall speed, I exspected a timespy graphics score nearly at 9k without OC...
Cuda Z shows speed h2d and d2h both at 2300 MiB/s. I may made another mistake?

This post was modified 4 weeks ago

XPS 15 9570, i7, 4k, 1050ti + Razer Core [email protected] 2080


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