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[Solved] eGPU error 12 fail after update to Windows 10 1903 or newer (OS Build 18362.329 or newer) inc downgrade pci.sys version solution  

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Delta_Bravo
(@delta_bravo)
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Joined: 2 years ago
 

Prety much everyone who have problems with this newest update are with AMD eGPU, but I can confirm that my nvidia setup (Mac mini 2018 + razer core  v2 + nvidia 1080Ti) also encountered the same problem. The only exception is that I dont't have error code 12, but every other (10, 1, 43). Neither hot or cold plug worked for me after update. I was able to make things work again after uninstalling two last updates (KB4517211,  KB4515384) reverting back to build 18362.30.

This is sad Cry

update:

I cheked my MacBook Pro 15 late 2018 and looks like KB4515384 is installed there and everything is working fine, thats strange, I will try to reinstall this update on Mac mini

update 2:

I reinstalled KB4515384 back on mac mini (build 18362.356) and everything becomes even more complicated, because this build works very well on my MacBook Pro 15 but on Mac mini it's not: cold plug won't work anymore, hot plug is working but with significant delay, delayed plug (one with spinning dots timing) is also working. 

This post was modified 12 months ago

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

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ttamnogard
(@ttamnogard)
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I think this would get escalated as razer runs win 10 and sells this egpu.... (and they are the best in the game).

Also, did we identify that 18362.387 also has the error?

I'm running .30, is there a way to get to .295 (August 13 build)

2018 Mac mini + Razer Core X + Radeon vii

 
2018 Mac Mini [8th,6C,B] + Radeon VII @ 32Gbps-TB3 (Razer Core X) + macOS 10.14.6 & Win10 [build link]  


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itsage
(@itsage)
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Joined: 4 years ago
 

@ttamnogard OS Build .387 has similar error 12 issues. Either staying at .30 or run a manual update to .295 would keep your AMD eGPU working. 

The Microsoft Surface event just wrapped up and there's a clear message. Microsoft does not want to participate in the Thunderbolt ecosystem. Intel and Apple run this show and Microsoft wants none of it. They start offering ARM and AMD products as well. Again we're seeing big players flexing their muscle at the expense of end users.

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ttamnogard
(@ttamnogard)
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@itsage

And Razer is a niche compared to Dell, Lenovo, etc (I agree with your feelings on this). I am wondering why whatever they are doing is breaking the eGPU... I would think that Intel would have enough weight to make sure that Microsoft wouldn't break thunderbolt3? With tbolt4 coming up and usb C growing to adopt the thunderbolt standard as the universal one.... I don't understand the rationale... wouldn't increased use of eGPU increase the market segment?

2018 Mac mini + Razer Core X + Radeon vii

 
2018 Mac Mini [8th,6C,B] + Radeon VII @ 32Gbps-TB3 (Razer Core X) + macOS 10.14.6 & Win10 [build link]  


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Ningauble77
(@ningauble77)
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Joined: 3 years ago
 

I highly doubt that Microsoft did this on purpose.  I also am not sure any improved functionality we have seen in boot camp was on purpose either.  At any rate Razer is advertising full compatibility with their enclosures and laptops, including cards not officially sanctioned by AMD like the Radeon VII.  Razer laptop customers should be letting them know about this so Razer can accelerate a resolution.

I think the main issue atm is that egpu adoption is niche to begin with, *most* windows laptop egpu users seem to have gravitated towards nvidia cards, and many mac users have gone AMD to maintain functionality under MacOS, but have no official support from anyone in windows, so the total number of people affected by these issues with hardware officially sanctioned to be doing so is pretty small.

2019 16 Macbook Pro + Core v2 + Radeon VII MacOS 10.15.1
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2019 ASRock X570 Phantom Gaming-ITX/TB3 [R3K,4C,G] + Radeon VII @ 32Gbps-TB3 (Razer Core V2) + Win10 1909 [build link]  


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mac_editor
(@mac_editor)
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Joined: 4 years ago
 
Posted by: @ningauble77

I also am not sure any improved functionality we have seen in boot camp was on purpose either.

Definitely agree. The improvements are likely side effects of the intended changes.

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atlr
 atlr
(@atlr)
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For some reason, an Intel NUC 6iKYK works with an eGPU 5700XT and OS Build 18362.356. 

I do not know why.

Intel NUC 6i7KYK
BIOS 59
Intel HM170 (Skylake PCH-H)
Thunderbolt Alpine Ridge (1575) host FW 27
Thunderbolt software package 17.4.78.500
Windows 10 Version 1903 (OS Build 18362.356)
AMD Radeon Driver package 19.9.3

This post was modified 12 months ago

User of eGPUs at my job.


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atlr
 atlr
(@atlr)
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October 2, Build .388 (KB4524147) has a Code 12 device manager display driver error with a Dell Precision 7730 laptop connected to a 5700XT in a Thunderbolt chassis.

 

Dell Precision 7730 laptop
BIOS 1.11.0
Intel CM246 (Cannon Lake-H) chipset
Thunderbolt Titan Ridge (15EB) FW 41.00
Thunderbolt software package 17.4.78.500
Windows 10 Version 1903 (OS Build 18362.388)

AMD Radeon Driver package 19.9.3

 

This post was modified 12 months ago

User of eGPUs at my job.


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Ningauble77
(@ningauble77)
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Joined: 3 years ago
 

Similar situation here, desktop pc with TB3 addin card works fine with 356, with both a rtx 2080 dgpu and radeon vii egpu, but MacBook Pro 13 gets error 12 with just the RVII.   According to thunderbolt control panel, desktop is not "egpu capable" either.

2019 16 Macbook Pro + Core v2 + Radeon VII MacOS 10.15.1
Core X Chroma + RTX 2080 Windows 10 1909
Asrock X570 Phantom Gaming ITX/TB3, Ryzen 5 3400G + Core v2 + Radeon VII Win10 1909

 
2019 ASRock X570 Phantom Gaming-ITX/TB3 [R3K,4C,G] + Radeon VII @ 32Gbps-TB3 (Razer Core V2) + Win10 1909 [build link]  


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User99999
(@user99999)
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Runs ok on latest update. 

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Wattman
UnigineRx580 2
This post was modified 12 months ago

Macbook Pro Retina Mid 2015 m370x eGPU Radeon Rx 5700 W10


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