How to update firmware & troubleshoot Gigabyte Gaming Box RX 580
 
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How to update firmware & troubleshoot Gigabyte Gaming Box RX 580  

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LiveAwake
(@liveawake)
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Joined: 10 months ago
 

Hi, I picked up a Gigabyte Gaming Box RX 580 to use with my Lenovo X1 Yoga (3rd Gen).  I've been having some difficulties getting it set up correctly, which I may come back to if I can't sort them out, but right now my question is about how to determine which firmware version I am running.  

I tried running the 1.3 installer and got an error message saying "Please Plugin 'GIGABYTE GAMING BOX' to keep install" even though it was plugged in . . . not a good sign, but since I can't tell which version I am running, I'm not sure if I even need to deal with figuring out why. 

Can someone tell me how to see my current version? 

Thanks!

This topic was modified 7 months ago

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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itsage
(@itsage)
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Joined: 4 years ago
 

@liveawake I'm not aware of a tool/way to check the firmware version of the TB3 enclosure in Windows. One way to determine which firmware your Gaming Box has is to run AIDA64 GPGPU test and see the throughput of both Host-to-Device and Device-to-Host. If they are both above 2,2XX Mb/s the firmware is good for eGPU performance. The firmware 1.3 installer has to do with the two 40mm cooling fans. 

 

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mowglibook
(@mowglibook)
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Joined: 2 years ago
 

@liveawake you should read this thread: https://egpu.io/forums/thunderbolt-enclosures/how-to-know-which-bios-my-aorus-rx580-gaming-box-have/

This post was modified 8 months ago

Mid 2018 13" MacBook Pro: 2.7 GHz i7, 16GB DDR3, 1TB SSD, Touch Bar, 4 TB3 Ports
eGPU: Gigabyte RX 580 Gaming Box - Thunderbolt F1.0_H2D - Holtek F1.1 - GV-RX580IXEB-8GD F2
eGPU Mods: PSU Fan: Sunon KDE1204PKV1 - Side Fans: Noctua NF-A4x10 FLX - BIOS Overlocked 1355MHz


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LiveAwake
(@liveawake)
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Joined: 10 months ago
 

Remarkable to me that it's so difficult just to check my firmware version. Evil

Fairly sure I'm running V1 . . . my fans are not too loud, but the PSU fan stays on even when the computer is off.  Either way, though I am still unable to update as I still get the message "Please Plugin ' GIGABYTE GAMING BOX ' to keep install" even though it is already plugged in. 🙁

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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LiveAwake
(@liveawake)
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Joined: 10 months ago
 
Posted by: @itsage

@liveawake I'm not aware of a tool/way to check the firmware version of the TB3 enclosure in Windows. One way to determine which firmware your Gaming Box has is to run AIDA64 GPGPU test and see the throughput of both Host-to-Device and Device-to-Host. If they are both above 2,2XX Mb/s the firmware is good for eGPU performance. The firmware 1.3 installer has to do with the two 40mm cooling fans. 

 

@itsage I downloaded AIDA64 and ran the GPGPU test.  I don't know what any of the numbers mean, but here is the report: 

gpgpu 1

Still getting this error whey I try to update the firmware: 

Firmware update attempt

Would love to figure out how to get this thing fully updated so I can get best performance and also turn off the stupid little PSU fan when the computer is off.  

Also having issues where it won't reconnect/recognize after waking the computer unless I unplug and re-plug the box.  Hoping updates will fix this as well?  

Thanks all for your help!

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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itsage
(@itsage)
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Joined: 4 years ago
 

@liveawake The AIDA64 screencap indicates your Gaming Box firmware is version 1.0. You'd want firmware F1.0_H2D [Gigabyte Support page]. Make sure your laptop has Intel Thunderbolt Software Version 17.4.77.400 in order to flash the enclosure's Thunderbolt firmware.

 

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best laptops for external GPU
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2020 13" MacBook Pro [10th,4C,G] + RTX 2080 Ti @ 32Gbps-TB3 (AORUS Gaming Box) + Win10 2004 [build link]  


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LiveAwake
(@liveawake)
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Thanks @itsage - my Thunderbolt software version is 17.2.78.500 - do I need to downgrade to make this work? 

Also, why do I want firmware F1.0_H2D instead of the newer F1.3? 

Currently I'm not able to upgrade to F1.3 due to the error mentioned above.

 

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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LiveAwake
(@liveawake)
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Joined: 10 months ago
 

I tried updating to the F1.0_H2D however I got this error:

Firmware update error

There is a PDF addressing this error in the package which directs me to downgrade my Thunderbolt software . . . unfortunately the link they give to the older version is no longer valid. Cry

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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LiveAwake
(@liveawake)
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UPDATE: I was able to download Intel Thunderbolt Software Version 17.4.77.400 here and downgrade.  This allowed me to successfully install Firmware 1.3 for my gaming box . . . unfortunately though this seems to have led to a massive LOSS in performance according to AIDA64

gpgpu 3

I am not using this for gaming or anything else where frame rate is my main concern, but even so these numbers make me thing something is very wrong.  Why did this happen??

EDIT: Also, the PSU fan still remains on when the laptop is shut down unless I unplug it.

This post was modified 7 months ago

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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itsage
(@itsage)
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Joined: 4 years ago
 

@liveawake FW 1.3 is not a Thunderbolt firmware flash. It's for the operations of the side cooling fans. F1.0_H2D is what you need to flash the Thunderbolt firmware and have it run full speed (22Gbps). Take a look at this post when I flashed the RTX 2070 Gaming Box to F1.0_H2D.

 

external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2020 13" MacBook Pro [10th,4C,G] + RTX 2080 Ti @ 32Gbps-TB3 (AORUS Gaming Box) + Win10 2004 [build link]  


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