How to update firmware & troubleshoot Gigabyte Gaming Box RX 580
 
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How to update firmware & troubleshoot Gigabyte Gaming Box RX 580  

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LiveAwake
(@liveawake)
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Joined: 1 year ago
 

@itsage

I'm getting the same error as before when I try to install F1.0_H2D even though I'm now running Intel Thunderbolt Software Version 17.4.77.400.  

Firmware update error

I also tried downloading F1.1 since the description says it resolves the PSU fan issue, but the package only includes a .bat and a .dat file . . . I'm not sure how to install these?

This post was modified 11 months ago

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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LiveAwake
(@liveawake)
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Anyone have ideas about why I can't install F1.0_H2D or how to downgrade to F1.1?  

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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LiveAwake
(@liveawake)
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Bueller?? 😥 

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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mowglibook
(@mowglibook)
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Joined: 2 years ago
 

Hi @LiveAwake,

There are different firmware on your box, I pointed out that link earlier, that should help clarify this;

  1. Intel Thunderbolt Firmware, which is F1.0_H2D (based on Intel version 27.27) - same on all Gaming Boxes
  2. The Gigabyte Gaming Box firmware which is for the PSU, Fan management and "RGB Fusion" device as far as I can tell.
  3. The GPU BIOS, depends on the GPU

So, if you want to update your Thunderbolt firmware to F1.0_H2D, you need to follow the tutorials about flashing firmware with the Intel driver & software.

If you are bothered by the side fine noise, you may want to flash your Gaming Box's Holtek device (the one that manages the fans and led strip) to F1.3, but beware that this version is a bit "flaky"; it works great when it does but if the device crashes, you need to unplug it completely for a while to reset it. Otherwise, no less, and most importantly no dynamic side fans. I'd recommend you stay on F1.1 until you're comfortable with all that.

Last but not least, your AMD RX 580 BIOS, this can stay as is, or you can decide to flash it to the latest too, but make sure you choose the right one for your RAM. Again the post linked up there has all you need to get started on that should you wish to do that.

Once this all makes sense and you feel adventurous, you can even research Polaris Bios Editor which I used to overclock mine so it's a little more powerful on macOS where there's nothing like AMD WattMan (if you're only on Windows stick to this)

 

Mid 2018 13" MacBook Pro: 2.7 GHz i7, 16GB DDR3, 1TB SSD, Touch Bar, 4 TB3 Ports
eGPU: Gigabyte RX 580 Gaming Box - Thunderbolt F1.0_H2D - Holtek F1.1 - GV-RX580IXEB-8GD F2
eGPU Mods: PSU Fan: Sunon KDE1204PKV1 - Side Fans: Noctua NF-A4x10 FLX - BIOS Overlocked 1355MHz


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LiveAwake
(@liveawake)
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Thank you @mowglibook . . . this is all pretty complicated, but I will look into that thread.  Thanks for the info.

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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LiveAwake
(@liveawake)
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Joined: 1 year ago
 

Ok, finally coming back to look at this and I'm still having problems:

  1. I ran the UpdateRX580ICEB_F11.bat file, which seems to have done something, and now my side fans are running full bore!  No Bueno!
  2. Attempts to install  F1.0_H2D still give me the following error even though I'm now running Intel Thunderbolt Software Version 17.4.77.400. 
    Firmware update error
This post was modified 10 months ago

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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LiveAwake
(@liveawake)
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I've still been unable to update to F1.0_H2D because of the above error.

Also, any time my laptop goes to sleep while connected, it will not wake up properly (whether I leave it connected or unplug it before waking).  Computer tries to wake up, but screen is black and unresponsive.  Eventually the computer restarts.  This has been very frustrating.

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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mowglibook
(@mowglibook)
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Joined: 2 years ago
 

Are there any BIOS / Firmware updates for your laptop? Sounds a lot like it doesn't handle Thunderbolt devices well.

Mid 2018 13" MacBook Pro: 2.7 GHz i7, 16GB DDR3, 1TB SSD, Touch Bar, 4 TB3 Ports
eGPU: Gigabyte RX 580 Gaming Box - Thunderbolt F1.0_H2D - Holtek F1.1 - GV-RX580IXEB-8GD F2
eGPU Mods: PSU Fan: Sunon KDE1204PKV1 - Side Fans: Noctua NF-A4x10 FLX - BIOS Overlocked 1355MHz


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tsakal
(@tsakal)
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Joined: 2 years ago
 

@liveawake

is the screenshot from the gigabyte utility software? 

 

And put your system specs on your profile 

This post was modified 9 months ago

A) 2020 MacBook Pro, i7-1038NG7, 32GB RAM, 1TB, EGPU Razer Core X, Nitro+ RX5700 xt 8Gb, Samsung 65 Q70R
Mac OS Catalina 10.15.5, Internal Bootcamp Windows 10 2004 pci.sys swap.
B) 2.7 GHz I7 4 Cores, 16Gb, 1TB MBP 13 2018 TB3 , EGPU Razer Core X, Nitro+ RX5700 xt 8Gb, LG 32UK550
Mac OS Catalina 10.15.2, Ext SSD Windows 10 1903 V1 .295

C) 2.7 GHz I7 4 Cores, 16Gb, 1TB MBP 13 2018 TB3 , EGPU Gigabyte Gaming Box RX580 8Gb, Mac OS Catalina 10.15.2, Ext SSD Windows 10 1803

D) 3.1 GHz I7, 16Gb, 1TB MBP 13 2015 TB2 , EGPU Gigabyte Gaming Box RX580 8Gb


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LiveAwake
(@liveawake)
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Joined: 1 year ago
 

Laptop is fully up to date on BIOS/Firmware.  

Screenshot is what I get when I run FwUpdateTool.exe and select Gigabyte_RX580IXEB_8GD_Ver1.0 H2D.bin as the firmware file.

I did read in this thread that there is a new option for managing Thunderbolt connections in Windows 10, but it sounds like switching over may cause more problems than it solves so I've been hesitant to try.  

At this point I'm ready to give up and sell this thing unless someone has some quick insight into how I can resolve these issues.

Lenovo X1 Yoga 3rd Gen: Intel Core i7-8650U vPRO | 16GB RAM | 1TB SSD M.2 2280 NVMe OPAL2 | Windows 10 Pro 64


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