HP Spectre 13 x360 late 2019 compatibility with HP Omen Accelerator
 
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HP Spectre 13 x360 late 2019 compatibility with HP Omen Accelerator  

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(@klemen_pevec)
New Member
Joined: 2 months ago
 

I have been using the HP Spectre x360 13 2018 model with HP Omen Accelerator eGPU without any issues. Now I have bought HP Spectre x360 13 late 2019 model and I am struggling to connect the new 2019 model to the HP Omen Accelerator.

When I plug it in the HP Omen Accelerator, the accelerator turns on for a few seconds and then turns off and this cycle is repeating. Sometimes the accelerator seems to connect and the laptop starts charging, but after a few seconds, the laptop freezes and needs to be forcefully restarted.

I am wondering if there are any special drivers or updates that I need to get HP Omen Accelerator working with the late 2019 spectre model or is the accelerator not compatible with that laptop?

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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itsage
(@itsage)
Illustrious Member Admin
Joined: 3 years ago
 

Have you checked whether this laptop has Thunderbolt Control Center installed? Is there any settings for Thunderbolt in the BIOS?

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(@klemen_pevec)
New Member
Joined: 2 months ago
 

There are no settings for Thunderbolt in BIOS but this laptop definitely has thunderbolt 3. There was thunderbolt software installed on it when I got it, and there is thunderbolt in the device manager. I have already tried updating BIOS, drivers but nothing helped. The exact model I have is HP Spectre x360 13-aw0003nn ( https://support.hp.com/si-en/document/c06528967 ) and there is Thunderbolt 3 listed, it has two TB3 connectors.

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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