Thunderbolt Control Center vs Intel Thunderbolt Software
 
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[Solved] Thunderbolt Control Center vs Intel Thunderbolt Software  

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mac_editor
(@mac_editor)
Famed Member Moderator
Joined: 3 years ago
 

For bootcamp eGPU users, I highly advise against installing either of these tools as they can cause the following issues:

  • Microstutters in games.
  • Random Code 43 driver crashes.
  • System crashes.

 

If you installed this to update your enclosure firmware, you can safely remove them once you are done. While the older Thunderbolt Software is trivial to remove, Thunderbolt Control Center is not straightforward. To remove TCC:

  1. Uninstall the application from Windows Add or remove programs.
  2. Launch Device Manager and find your Thunderbolt Controller(s) under system devices. For example, on a 15" 2018 MBP, this looks like Thunderbolt Controller - 15EB, the last four values being hex - which may be different for different systems.
  3. Uninstall these devices. Ensure that you click the checkbox to delete the drivers as well.

 

After which you should be good to go.

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itsage
(@itsage)
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Joined: 4 years ago
 

@mymantiz_john This is good to know. I was trying the firmware update with Thunderbolt Control Center because some members reported success doing so. Intel Thunderbolt Software [17.4.77.400] let me flash the enclosure firmware on the Gaming Box (DSL6540) using a 2018 Mac mini (JHL7540).

 

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Stefan Lachev
(@stefan_lachev)
Active Member
Joined: 9 months ago
 
Posted by: @chocomonsters

I am running Thunderbolt Control Center with 1.4.648.5.

 

Annotation 2019 10 08 154234

Where did you get the 1.4.648.5 driver? The latest I could find was the 1.4.645.0

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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chocomonsters
(@chocomonsters)
Eminent Member
Joined: 3 years ago
 

@stefan_lachev

Few device manufacturer websites including Gigabyte link in above posting have it.  Unlike firmwares, these are generic TB3 DCH drivers that are backward compatible (not legacy drivers).   

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toke lahti
(@toke-lahti)
Eminent Member
Joined: 2 years ago
 

I have a mac mini 2018 anf hp Omen accelerator.
Seems to be that if I want to update Omen's firmwar now or in the future, I need to have Intel Thunderbolt Controller Driver installed and this needs to have Apple's bootcamp driver NOT installed, since you cannot remove it once it's installed. (At least, after taking drivers for 10GbE and not disabling windows to automatically update drivers, when I try to launch "Thunderbolt software", I'll get the message "This application is not supported on Boot Camp." and there's no Thunderbolt in Device Manager. And I haven't installed Boot Camp software...)

Hp offers version 16.3.61.2 of the drivers. Where to find the newest?

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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chocomonsters
(@chocomonsters)
Eminent Member
Joined: 3 years ago
 

Intel TB DCH driver 1.41.769.0 is now available at Intel website.

 

https://downloadcenter.intel.com/download/28735/Thunderbolt-3-DCH-Driver-for-Windows-10-for-Intel-NUC

 

Annotation 2020 02 02 143426
This post was modified 5 months ago

MacBook Pro 15" 2018
MSI Ge Force RTX 2080
Akitio Node
Windows 10 1903 / Akitio Node Lite / Samsung SSD 970 EVO


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Connor
(@connor)
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Joined: 2 months ago
 

I have been having a lot of trouble with my Aorus Gaming Box 1080 not connecting. I have had it for about a year and no serious issues until now have arose.

I had some connection issues and nothing I had done previously before that had worked was working now, so I decided to uninstall and reinstall the Thunderbolt Software. However, now I believe I don't even have the Thunderbolt controller installed anymore! I've followed other threads on this website and other websites trying to reinstall it but to no avail.

Can anyone help me with this?

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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paul-bachor
(@paul-bachor)
New Member
Joined: 1 month ago
 

Dear community!

I have bought used Aorus 1070 box (with upgrade to 1660Ti) with assumption that it is plug and play.

XPS13 9370 , 8550U , 16G ram, Win10 1903/1909

Aorus box is NOT showing/detected. Laptop is charging. Tons of reboots. As recommended, always connecting box after the Window login screen. To the left/nearer port (not the charging one). I've researched here and tried all of these:

Win10 1903 - messing with T3 software and then T3 Controller - not detecting Aorus box. Neither was/is showing connected USB-C adapter I use for USB3,LAN,HDMI(shows under SAFELY REMOVE HARDWARE thingy)

Win10 1909 /upgraded and hoped for an easy fix/

Removed all tb files under Windows folders
Removed T3 software
Updated "base system" driver to NUC's DCH driver 1.41.654.0 version 66 I put to Intel folder
Somehow "base system" disappeared from Device Manager and T3 Controller showed up
Then T3 controller disappeared even with refresh of Device Manager (box plugged in)
Can't get T3 controller application from MS store, found 1.0.5.0 version
Still no T3 controller or "base system" and connectivity....

I have even tried Legacy driver 17.4.77.400 (uninstalled later).

Lenovo's:
FwUpdateTool gives me error "no Thunderbolt UWD software".

DeviceFWUTool gives "Error: 0x20A SDK_LOAD_DEVICES_ERROR - Failed to load Thunderbolt(TM) devices.
Press any key to continue..."

When I saw Thunderbolt controller it was always empty.

Last attempt:
Removed all tb.sys from Windwows
Installed Controller driver 16.3.61.275_A03 (this installed Thunderbolt software!)
Installed Controller application 1.0.5.0_A00
Installed Controller application 1.0.13.0_A03

after install of these applications, new tab in a browser showed up with MS link, with "error" after "get"
and still no sight of Controller Center, only old Controller Software

Found via dell's support:
Installed Controller driver 17.4.79.510_A12

and got ERROR "this application is old can be uninstalled"
and Controller 15D2 showed up in Device Manager with driver 17.4.79.11

after reboot Controller 15D2 disappeared, and when clicked on Thunderbolt software it said it can be uninstalled.
So I did (even thou in apps Thunderbolt software version of it was exactly like just installed driver 17.4.79.510)

Any ideas? Do I have to do fresh Win10 install?

 

2019 Dell XPS 13 9370 (i7-8550U, 16G Ram, 256 SSD ) + Aorus 1070 box (with Asus 1660 Ti card) + Win10 1909


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itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

@paul-bachor, Perform a power reset on the Gaming Box and see if it helps. The procedure is to disconnect the power cable from the Gaming Box and leave it off for at least 10 minutes. Connect the Thunderbolt 3 cable from laptop to Gaming Box first before reconnecting the power cable.

 

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paul-bachor
(@paul-bachor)
New Member
Joined: 1 month ago
 

@itsage, Thank you. I did that and windows said it is installing "Base system device"

 

I checked under "device manager" and it said:

"The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device. To find a driver for this device, click Update Driver."

 

Then "base system" disappeared and windows said "Base system device" is configured and Thunderbolt Controller 15D2 showed up in device manager (working properly,with driver version 17.4.79.11), and Thunderbolt Software appeared again.

 

 But no light on the box, when I click on Thunderbolt Software (only one Thunderbolt soft I see) it gives an error "APPLICATION CANNOT RUN This Thunderbolt application is not in use anymore and can be safely uninstalled"

 ADDED:

tried to update Controller's driver -> "you're using latest driver"

should I try NUC driver? why everyone has so much hard times with these boxes

did turn-off and start XPS

started noticing after reboot "some .dll vga driver load failed" what the ???

 

now tried Thunderbolt firmware update Version 4.26.13.001, A03 -> "No Thunderbolt Controller update supported for this platform  ID=0x7E6"

This post was modified 1 month ago

2019 Dell XPS 13 9370 (i7-8550U, 16G Ram, 256 SSD ) + Aorus 1070 box (with Asus 1660 Ti card) + Win10 1909


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