USB Port Reset Failed  

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ggabriele3
(@ggabriele3)
Active Member
Joined: 7 months ago
Posts: 12
Feb 5, 2019 11:29 am  

I'm using a 2018 Mac Mini with an external SSD - using this enclosure:  https://www.amazon.com/gp/product/B07J9WNN9H

My eGPU is connected on 1909, and this SSD is connected on 1905.

It is randomly disconnecting, and device manager is showing the error "USB Port Reset Failed." See attached screenshots.

I tried using a different brand of enclosure and a different USB-C cable, but had the same problem. It will stay connected when I'm actively using it, usually, but when it becomes idle it disconnects. Re-plugging the USB cable gets it to come back, but it will always disconnect again.

This also seems to happen when i connect via USB-A port.

EDIT - added some detail.

I've googled - How do I troubleshoot this?

disconnected
port reset failed device

This topic was modified 4 months ago

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts


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