Setup & Software Discussions
USB Port Reset Failed

USB Port Reset Failed  


Active Member
Joined: 11 months ago

I'm using a 2018 Mac Mini with an external SSD - using this enclosure:

My eGPU is connected on 1909, and this SSD is connected on 1905.

It is randomly disconnecting, and device manager is showing the error "USB Port Reset Failed." See attached screenshots.

I tried using a different brand of enclosure and a different USB-C cable, but had the same problem. It will stay connected when I'm actively using it, usually, but when it becomes idle it disconnects. Re-plugging the USB cable gets it to come back, but it will always disconnect again.

This also seems to happen when i connect via USB-A port.

EDIT - added some detail.

I've googled - How do I troubleshoot this?

port reset failed device

This topic was modified 8 months ago

Pending: Add my system information and expected eGPU configuration to my signature to give context to my posts