Want to do EGPU for DaVinci Resolve - Want help picking parts
 
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Want to do EGPU for DaVinci Resolve - Want help picking parts  

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HiFiowaMM
(@hifiowamm)
New Member
Joined: 3 years ago
 

Don't forget Linux support from Blackmagic too! 😉 

I was actually quite surprised when I was putting this system together... I contacted BM support and was up-front about using an eGPU on a Mac (this was before the developer kits had been released) and the tech was more than happy to help me out.  He even said they had been testing nvidia eGPUs on MacOS (Sierra), which shocked me.  ...I know some people have had bad experiences with BM support but they've always been really helpful to me and seemed to be extremely interested in helping get my system off the ground. 😎

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

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Chippy McChipset
(@chippy-mcchipset)
Reputable Member
Joined: 3 years ago
 
Posted by: HiFiowaMM

Don't forget Linux support from Blackmagic too! 😉 

I was actually quite surprised when I was putting this system together... I contacted BM support and was up-front about using an eGPU on a Mac (this was before the developer kits had been released) and the tech was more than happy to help me out.  He even said they had been testing nvidia eGPUs on MacOS (Sierra), which shocked me.  ...I know some people have had bad experiences with BM support but they've always been really helpful to me and seemed to be extremely interested in helping get my system off the ground. 😎

Depends on what people mean by "support". If you mean how they support their apps in terms of regular updates and performance fixes, they're great. If you mean person-to-person contact, they're generally not great. They direct people to their web support forum mostly, and nearly all of that is run by volunteers, not Black Magic employees.

They have somewhat taken advantage of the fact there are many users who will offer their time and effort to support new users' questions, by not supplying their own time and effort. You can read complaints about same on the forum itself. But they're a small company I think so it makes some sense that they can't get to everyone's questions. I'm sure as adoption rates increase, their support level will too (because they'll be able to afford more support people... you'd think).

Bring peace to your computing life: stop trying to understand Apple.


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