eGPU (Omen Accelerator GA1-10) not detected on Lenovo P1
I recently got my hands on a eGPU from my friend. It's the HP Omen Accelerator shell. I combined it with my GTX 1080 EVGA FTW gpu. I am trying to follow the installation steps but my laptop (Lenovo P1 2nd gen) does not recognize the GPU inside the Egpu.. It does give me a usb conncection and i can choose to safely unplug it so it does recognize it to some point..
Other thing is that i have installed thunderbolt drivers both soft and firmware, i installed the app form the Omen Accelerator, but my laptop fails in installing the Omen Accelerator firmware.. It keeps telling me i should contact HP Support or try again.
I did contact but no response so far.
Maybe someone could relate or has more knowledge then i have about these things.
I hope ou can help me!
@tom_lathouwers Do you see the OMEN Accelerator in Thunderbolt Software when it’s connected to your Lenovo P1? I’d say to check the graphics card installation. Due to the angle orientation of this enclosure, it can be tricky to install a large card. Make sure the GPU is firmly seated in the PCIe slot and all power cables are connected securely.
Thanks for your reply. I have the GPU installed correctly. I will attach some photo's so you can see for yourself. All the lights of the box are working and the fans of both the GPU and the accelerator shell will spin. Only thing is that the fans of the GPU spin alternately very slow and just for a few spins.
I will include the photo's of the thunderbolt problem aswell so you will maybe get a better understanding of my situation. I appreciate your effort!
Note: I am Dutch so some of the texts you see on the pictures are in dutch.
@tom_lathouwers Thank you for taking the photos and screen captures. There’s Thunderbolt 3 connection issues when it doesn’t show up in Intel Thunderbolt Software. Unless there’s a successful Thunderbolt connection the eGPU won’t work. Which version is the Thunderbolt Software? Run
winver in the Taskbar search box to get Windows 10 OS Build number. Also check the BIOS settings of your Thinkpad P1 to see the Thunderbolt Security. It should be User Authorization (SL1).
I have searched it up. Ill place photo's again where you can see the versions. Still no thunderbolt device showing up after changing it to user approval. Before i had it on no security in the thunderbolt bios config.
I added an extra picture of when i look at the tunderbolt control center version.
@tom_lathouwers If I have to guess, there’s something not working inside the OMEN Accelerator. You can try a different Thunderbolt 3 cable or a different Thunderbolt 3 device with your Thinkpad P1 to confirm.
Did you manage to sort this?
I struggle with the same issues after a windows + TB3 update on a previously working HP Spectre x360 and Omen accelerator.
I'm starting to think it's related to the TB3 host FW as i have an older Spectre that still worked fine (even after Win update).