H2D Bandwith Firmware Update for Sapphire GearBox is available now!
 
Notifications
Clear all

H2D Bandwith Firmware Update for Sapphire GearBox is available now!  

 of  2
  RSS

captchadoesntwork
(@captchadoesntwork)
Active Member
Joined: 2 years ago
 

Hello!
In my previous post about the Sapphire Gearbox I was trying to pin point the bandwith problem with the box. So now after good amount of time, they finally released the needed firmware update for the bandwith problem.

You can download the firmware update here: SapphireTech Website

Be aware that there is a problem with the website, so you have to disable your adblock to access the firmware download. Just select Windows 10 in the dropdown menu and you will see the firmware option pop up.

Just wanted to get this information out there. Maybe it helps someone.

Greetings!

edit: here are some before and after pictures

Before Firmware update:
 
After Firmware Update:

This topic was modified 1 year ago

DELL XPS 15 9570
Sapphire GearBox
Sapphire RX580 Pulse
Windows 10


itsage and nando4 liked
ReplyQuote
itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

@captchadoesntwork Thank you for sharing this news! With this new firmware, have you noticed the PSU turning off during system sleep? I recall it was running all the time when I tested the Sapphire Gearbox.

external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2020 15" HP Spectre X360 [11th,4C,G] + RTX 2080 Ti @ 32Gbps-TB4 (AORUS Gaming Box) + Win10 2004 [build link]  


ReplyQuote
captchadoesntwork
(@captchadoesntwork)
Active Member
Joined: 2 years ago
 

@itsage My pleasure. Can you tell me exactly what you mean by running? If the box is turned off (no light in the front) its not running if you are talking about the fans. There are also some newer models with different PSUs which feature the standard I/0 switch on the back.

DELL XPS 15 9570
Sapphire GearBox
Sapphire RX580 Pulse
Windows 10


ReplyQuote
steve4332
(@steve4332)
Eminent Member
Joined: 2 years ago
 

What happens when the Mac or PC is put to sleep, but the Sapphire Gearbox unit is not turned off manually? Is the fan of the eGPU PSU running, or is it turned off automatically during system sleep? Do you have to manually turn off the eGPU unit after putting your PC/Mac to sleep to make the eGPU completely silent, or not?

Apple Mac Mini 2018 + Zotac AMP Box Mini + Sapphire RX 570 ITX

 
2018 Mac Mini [8th,6C,B] + RX 570 @ 32Gbps-TB3 (Zotac AMP Box Mini) + macOS 10.14.5 [build link]  


ReplyQuote
captchadoesntwork
(@captchadoesntwork)
Active Member
Joined: 2 years ago
 

I think if the unit is turned on, the fans wont stop spinning.

I will test this when I get into the office.

DELL XPS 15 9570
Sapphire GearBox
Sapphire RX580 Pulse
Windows 10


ReplyQuote
captchadoesntwork
(@captchadoesntwork)
Active Member
Joined: 2 years ago
 
Posted by: steve4332

What happens when the Mac or PC is put to sleep, but the Sapphire Gearbox unit is not turned off manually? Is the fan of the eGPU PSU running, or is it turned off automatically during system sleep? Do you have to manually turn off the eGPU unit after putting your PC/Mac to sleep to make the eGPU completely silent, or not?

I tested your described situation and No, the box is not turning of when you put your pc/mac to sleep. You have to turn it off manually but when you turn it off manually, it will be completely off and wont make any noise.

I will talk to the technician team for the gearbox, maybe a turn off feature could be implemented or not. Thanks for the heads up!

DELL XPS 15 9570
Sapphire GearBox
Sapphire RX580 Pulse
Windows 10


ReplyQuote
Zeeshan
(@zeeshan)
New Member
Joined: 4 years ago
 

Great information, but only it can be done on Windows. I wish if they had made it for macOS also would be cool but they didn't. Considering Apple supporting their GearBox and Sapphire GPU for eGPU. Now I don't know if the normal BootCamp installed Windows 10 will be able to update the firmware or I have to do it after booting from rEFInd or automate-eGPU EFI?

MacBook Pro (15-inch, 2016, Radeon Pro 460)
MacBook Pro (13-inch, Early 2011)
Sapphire GearBox
Sapphire Pulse RX 5700 XT


ReplyQuote
chargersheen
(@chargersheen)
New Member
Joined: 1 year ago
 

@captchadoesntwork

Hi, I just got a Gearbox and mine wont Update, after selecting the .bin file, it says:

WMI Error: Diese Methode ist in keiner Klasse implementiert. (German..)

To do: Create my signature with system and expected eGPU configuration information to give context to my posts. I have no builds.

.

ReplyQuote
BrianCrunch
(@briancrunch)
New Member
Joined: 1 year ago
 

Hi all. I am trying to update the firmware on the Sapphire Gearbox but I get an error saying that thunderbolt service does not  exist. That happens on an intel NUC and in bootcamp on a 2018 Mac Mini. I installed the newest driver that I could find, also no go. Any ideas will be much appreciated. Thank you!

MacMini 2018 i5 8500 + Sapphire Gearbox with RX580 Nitro


ReplyQuote
itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

The FWUpdateTool needs Intel Thunderbolt Software. You can download version [17.4.77.400] from Gigabyte support website.

external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2020 15" HP Spectre X360 [11th,4C,G] + RTX 2080 Ti @ 32Gbps-TB4 (AORUS Gaming Box) + Win10 2004 [build link]  


ReplyQuote
 of  2