Razer Core X + RTX 3070 not detecter
I have some problem with my new Razer Core X:
When Core X is connected to the thunderbold port on the computer, the operating system detects a device called Core X but does not detect the graphics card. The graphics card was checked on another computer, it is functional. Attempting to connect to a different thunderbold connector has the same effect.
PRODUCT NO: RC21-01310100
OS: Windows 10 X64 version 2004
Nvidia drivers: 460.79
Laptop: Dell XPS 15 version 9500 ( i7 10750H, 16GB, ServiceTag: JD99X33)
GPU: Geforce RTX 3070 Gigabyte Vision OC 8GB
Cable: Delock Thunderbolt™ 3 (40 Gb/s) USB-C™ cable male > male passive 0.5 m 5 A black https://www.delock.com/produkte/S_84844/merkmale.html
@spoolerx, can you try the core X on a different computer? Can you try a different GPU in the core X? It should be plug and play. Try disabling the dGPU. Are there any errors coming up n device manager?
@lwf, Thank You again.
No, i dont have other computer
Can you try a different GPU in the core X ?
Dont have different GPU but GPU is ok - try in PC
It should be plug and play. Try disabling the dGPU. Are there any errors coming up n device manager?
No Error, any idea?
@spoolerx, all I can think of to disable the nvidia GPU that is built in the laptop. The reason to try a different GPU in the Core X is to rule out the Core X as source the problem if it works with a different GPU.
You may also try running DDU to remove previous driver configurations.
1. I disabled the 1650 TI card from my laptop
2. I uninstalled the drivers with DDU (Great tool, thanks!)
3. I have installed the drivers again
It had no effect.
I borrowed a GTX 980 from a friend after checking the equipment behaves exactly the same way.
I wonder if the thunderbold cable I use could be the reason? I have a 0.5m cable passive.
@ryan_zeelie, Thank you, yes, cable from psu is connected.
@spoolerx, I've only used 2 types of cables with mine and they have to be plugged in a certain side up. IF It's the wrong side up when plugging in, I can't see my card. But I guess you've tried this already.
@spoolerx, the cable would be something worth trying. Otherwise it seems you may have a faulty enclosure. Connecting to a totally different computer would help to verify that.