[Unboxing] Mantiz Saturn Pro II MZ-03 Thunderbolt 3 eGPU Enclosure (US$299 RRP)
For whoever is thinking to buy this product, please beware. I received a defective unit and when I opened a dispute through Paypal the seller agreed to replace the unit. After accepting the offer for the item to be replaced they stopped replying me, that was on 6th of November 2021. I tried emailing them many times and through the customer support but so far there is no reply. I hope people who has seen this review will think twice about buying this because up to now I have spend over $400 for a big box of junk.
Can you supply some images of what's wrong? Maybe we can help.
TomB, AW51m R2 with an Akitio Node Titan (3080 OC inside). Why? Because I like having a Desktop At home and Gaming on the go but, I hate using P2P to share files.
@tom_b, right now I cannot give you the pictures as I keep it in my warehouse. However I can tell you that the unit looks perfectly fine physically and visually, it just doesn't turn on or get detected by the PC. The customer service even acknowledged that the unit is defective (Dead on arrival) and promised to replace it.
I just contacted Paypal and this seller is confirmed to be tricky and they gave me replacement offer through Paypal just to close the dispute case so that it would not get escalated to Paypal, please other buyers if you bought from them make sure you receive the item in working condition and buy it through third party like Amazon, I made a mistake buying it straight from their website. I am still waiting for the Mantiz team, hoping their good faith as a seller but I don't think they will really send the replacement unit. In conclusion, just be wary if you want to buy this product you can read the other's review about their after service.