Enclosure Recommendation to replace Razer Core X Chroma due to poor Mac support
 
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Enclosure Recommendation to replace Razer Core X Chroma due to poor Mac support  

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Swisher Sweet
(@swisher-sweet)
Trusted Member
Joined: 3 years ago
 

Hi,

I can no longer deal with the inability to use the Ethernet adapter and constant USB drops with the Razer Core X Chroma on my MacBook Pro in macOS. I love the build quality, but didn't realize that macOS is poorly supported. I tried to get around using the built-in USB bus and Ethernet adapter by using a CalDigit TB3 dock, but in Windows boot, this consumes way too many resources, ultimately disabling the eGPU itself.

So I guess it's going on eBay as I missed the Amazon return window. 

Does anyone have any recommendations on an external GPU enclosure with:

  • MacBook Pro charging support (85 watts or better)
  • USB bus fully supported in macOS and Windows
  • Gb Ethernet fully supported in macOS and Windows
  • Support for large, double-width video cards

Thank you.

2019 16" MacBook Pro
Blackmagic eGPU Pro (Vega 56)
27" LG Ultrafine Display

2012 Mac Pro Tower
NVIDIA RTX 2070 Super
Acer Predator X34


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BeardedBro
(@beardedbro)
Trusted Member
Joined: 12 months ago
 

Interesting as I’ve never had an issue with mine

2019 15" MBP running 10.14.5 + Bootcamp Win 10 (18362.295)
Processor: 2.4 GHz Intel Core i9
Memory: 32 GB 2400 MHz DDR4
eGPU: Red Devil 5700 xt in a Razer Core X Chroma


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Swisher Sweet
(@swisher-sweet)
Trusted Member
Joined: 3 years ago
 
Posted by: @beardedbro

Interesting as I’ve never had an issue with mine

Are you referring to the Ethernet adapter not fulling working [at 1Gbps speeds] in macOS or the USB drops?

Since using the USB hub on my eGPU, my keyboard will just go dark and disconnect for a few seconds. I replaced the keyboard and it does the same thing. The mouse does not do this, strangely. It also appears to be dropping my Jabra headset, which is also on the same USB bus.

The Ethernet issue is known issue with Razer, whose response has been it is designed to work for Windows and not fully support in Mac.

The USB issue is hit and miss, with others reporting that they are getting drive disconnects on the USB ports off of the device.

All my devices worked fine using the USB hub on the CalDigit dock.

2019 16" MacBook Pro
Blackmagic eGPU Pro (Vega 56)
27" LG Ultrafine Display

2012 Mac Pro Tower
NVIDIA RTX 2070 Super
Acer Predator X34


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BeardedBro
(@beardedbro)
Trusted Member
Joined: 12 months ago
 

The USB works fine for me, though I haven’t put it through it’s paces and only tested it for a bit to make sure it wasn’t faulty etc.

Ethernet I’m told by razer won’t work well or at all on Mac OS by razer support. 

Im def going to keep an eye on this and see if people like sage drop in and put up some ideas for you.

2019 15" MBP running 10.14.5 + Bootcamp Win 10 (18362.295)
Processor: 2.4 GHz Intel Core i9
Memory: 32 GB 2400 MHz DDR4
eGPU: Red Devil 5700 xt in a Razer Core X Chroma


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itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

@swisher-sweet Have you tried the drivers from Razer Support website?

 

external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2020 13" MacBook Pro [10th,4C,G] + RX 5700 @ 32Gbps-TB3 (Prototype eGPU Enclosure) + macOS 10.15.4 & Win10 1903 [build link]  


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Swisher Sweet
(@swisher-sweet)
Trusted Member
Joined: 3 years ago
 
Posted by: @itsage

@swisher-sweet Have you tried the drivers from Razer Support website?

 

Thanks @itsage.

I did install those drivers a while back. The link you provided downloads the same drivers I installed before (same file name, same dates, same file size). 

Seems the eGPU USB component is just not reliable in macOS. I don't have any problems with it in Windows (keyboard doesn't blackout, and Ethernet works just fine).

Do you know of any eGPU out there that does have good solid macOS support as well as Windows with the same features of the Razer Core X Chroma?

2019 16" MacBook Pro
Blackmagic eGPU Pro (Vega 56)
27" LG Ultrafine Display

2012 Mac Pro Tower
NVIDIA RTX 2070 Super
Acer Predator X34


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itsage
(@itsage)
Illustrious Member Admin
Joined: 4 years ago
 

@swisher-sweet The only dual Thunderbolt 3 controller enclosure I have is VisionTek eGFX. It's more limited in that you can only install ITX cards. The Ethernet controller is Intel I210 so it uses native drivers. Power Delivery is limited at 45W.

You can try the Mantiz Venus and see if it performs better with your MacBook Pro. It only has one Thunderbolt 3 controller so the firmware may be not tuned for full eGPU performance.

external graphics card builds
best laptops for external GPU
eGPU enclosure buyer's guide

 
2020 13" MacBook Pro [10th,4C,G] + RX 5700 @ 32Gbps-TB3 (Prototype eGPU Enclosure) + macOS 10.15.4 & Win10 1903 [build link]  


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Swisher Sweet
(@swisher-sweet)
Trusted Member
Joined: 3 years ago
 
Posted by: @itsage

@swisher-sweet The only dual Thunderbolt 3 controller enclosure I have is VisionTek eGFX. It's more limited in that you can only install ITX cards. The Ethernet controller is Intel I210 so it uses native drivers. Power Delivery is limited at 45W.

You can try the Mantiz Venus and see if it performs better with your MacBook Pro. It only has one Thunderbolt 3 controller so the firmware may be not tuned for full eGPU performance.

Thanks @itsage. I'm also considering the Razer Core X (without the USB/Ethernet components) and adding back in the CalDigit TB3 dock, which provides USB/Ethernet/Sound.

Appreciate the help.

2019 16" MacBook Pro
Blackmagic eGPU Pro (Vega 56)
27" LG Ultrafine Display

2012 Mac Pro Tower
NVIDIA RTX 2070 Super
Acer Predator X34


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Eightarmedpet
(@eightarmedpet)
Noble Member Moderator
Joined: 3 years ago

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Ningauble77
(@ningauble77)
Estimable Member
Joined: 2 years ago
 
Posted by: @beardedbro

The USB works fine for me, though I haven’t put it through it’s paces and only tested it for a bit to make sure it wasn’t faulty etc.

Ethernet I’m told by razer won’t work well or at all on Mac OS by razer support. 

Im def going to keep an eye on this and see if people like sage drop in and put up some ideas for you.

It would be nice if their product/support pages explicitly stated that the Ethernet Port was unsupported in MacOS, instead of simply stating "RGB lighting can't be configured, and here are some drivers for MacOS ethernet support".  While its nice that MacOS is supported at all, considering the price of these products and the premium you pay for the chroma over the vanilla X, it would be nice to see Razer not half bake their support.  BTW those drivers are the same ones from ASIX' website, the ones I've used (with the same limitations) on my Core V2, and as far as I know they work properly in MacOS with all of the other usb dongles and docks which use that chip.

2019 16 Macbook Pro + Core v2 + Radeon VII MacOS 10.15.1
Core X Chroma + RTX 2080 Windows 10 1909
Asrock X570 Phantom Gaming ITX/TB3, Ryzen 5 3400G + Core v2 + Radeon VII Win10 1909

 
2019 ASRock X570 Phantom Gaming-ITX/TB3 [R3K,4C,G] + Radeon VII @ 32Gbps-TB3 (Razer Core V2) + Win10 1909 [build link]  


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